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SAME PROBLEM FACED BY ME I GET THE TARRIF LAN CHANGE AS MY USAGE WAS LIMITED IN MAR BUT THE CURRENT BILL IS 5 TIME HIGH.
MY LANDLINE NO. IS[protected]
THE MAIL ADDRESS GIVEN IN WEBSITES OF MTNL ARE NOT RESPOND TO ANY ONE.
REGARDS,
JKSINGHAL
MY LANDLINE NO. IS[protected]
THE MAIL ADDRESS GIVEN IN WEBSITES OF MTNL ARE NOT RESPOND TO ANY ONE.
REGARDS,
JKSINGHAL
My Tel no is 25854652, my bill no is:[protected]. my consumer no is:[protected]. I have received an excess amount in my bill for the period of september 09.they have charged me Rs901 for using broadband only from 25 Sept-09 to 30 Sept 09 (i.e for 06 days). For rest of the month I was outstationed and not using the services. Kindly provide me the bill details.
MTNL — tri band excess bill
1st week of october, 2009, both land line connection and triband connection were installed under 249 combo plan. At the end of the month, when i checked the usage, i found a bill of Rs.9,000/-. For a single month, it is Rs9,000?. I have reported with MTNL.KIndly initiate action.
MTNL Triband — execc bill
my mtnl triband bill for telephone No 2574 8825 is to high kindly check it. and inform me as early as possible REG EXCESS BILL CHARGED: TELE NO 27551409 CONSUMER NO
[protected]
PL RECTIFY MY BILLno [protected] DATED[protected] FOR RS 4019/-, WHICH IS VERY HIGH IN COMPARISION TO MY PREVIOUS BILLS
DETAIL AS UNDER:
PREVIOUS BILLS:
BILL DATED AMOUNT
[protected]/-
[protected]/-
[protected]/-
[protected]/-
[protected]/-
[protected]/-
[protected]/-
PL ENQUIRE, WHY MY BILL DATED 09-05-10 I.E. RS.4019/-
PL RECTIFY THE BILL AND REFUND ME THE AMOUNT EXCESS
CHARGED BY MTNL, SO THAT WE MAY CONTINUE MY CONNECTION.
HOPE YOU NOT ALLOW ME TO GO TO HIGHER AUTHORITIES
THANKING YOU
NIRAJ KUMAR SAXENA
[protected]
PL RECTIFY MY BILLno [protected] DATED[protected] FOR RS 4019/-, WHICH IS VERY HIGH IN COMPARISION TO MY PREVIOUS BILLS
DETAIL AS UNDER:
PREVIOUS BILLS:
BILL DATED AMOUNT
[protected]/-
[protected]/-
[protected]/-
[protected]/-
[protected]/-
[protected]/-
[protected]/-
PL ENQUIRE, WHY MY BILL DATED 09-05-10 I.E. RS.4019/-
PL RECTIFY THE BILL AND REFUND ME THE AMOUNT EXCESS
CHARGED BY MTNL, SO THAT WE MAY CONTINUE MY CONNECTION.
HOPE YOU NOT ALLOW ME TO GO TO HIGHER AUTHORITIES
THANKING YOU
NIRAJ KUMAR SAXENA
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+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
u are right.there is no. o[censored]nauthorized usage of broadband connection in mtnl and especially if it is new connection.and i[censored] report mtnl officials will turn deaf ears which shows their involvment.
i was given modem which was not mtnl stamped and later they were refusing to take it back.
my usage details shows 64 mb usage in just 36 mints.
later i found the solutions.
after taking connection first thing u should do is:
lock ur telephone by using dynamic locing facilty
124 (code) (code)
code is 4 digit u want to keep
all calls lock 123 code 4
open 123 code 1/0
second change modem password which is by default ur ca no.
go to register.mtnldelhi.in
then open ur 192.168.1.1 for delhi which is modem configuration and change the password with same as register.mtnl.in
also change password at view bill segment of mtnl web site.
I HOPE EVERYONE SHOULD DO THIS AND STOP UNAUTHORISED USAGE BY MTNL OFFICIALS.