[Resolved] MTNL Triband — Server problems | |
Hi, For past couple of months I have been facing server problems with MTNL triband connection (area is kharghar). I have to frequently call 1504 for resolution.They say that it is a server problem and do something and it gets rectified.This is happening more frequently. I have complained this many time but no answer. On contacting customer care they give me numbers of DGM and when I call them they give me other numbers. I have tried to contact these numbers 27897500, 27562525, 27742000 and some of them pick and asks me to contact somebody else. and the one at kharghar 27742000 (some body named Dharve or Garve) never picks up the phone. I need an resolution to this and would like to inform all the people who are facing this trouble donot pay internet rental for the month you are having this problem and inform the billing department at prabhadevi about the same.Unless and until this is done these guys will keep on asking you to call this person and that person Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I agree with him. MTNL is the world's no 1 worst service provider. In mtnl department totally illiterate person are working over there that they don't have any sense how to talk with customers. MTNL just give temptation to give cheaper service but worst quality. and some areas, peoples don't have any choice to retain other company services.so that's why mtnl have monopoly in such areas...i think so that mtnl should be privatized.
Reply
Since 27.9.2010 I cannot access my account. My tel. no. 26873526 and now added cell no. [protected]. I have been getting message: ur a/c. has been temp. blocked. verification code will take a few mins. continue. Complaining is futile. 198 or 1504 replies are try the other. I get disconnedted. What should I do. Can I be connected.
Thanks for the suggestion. The same is faced at my end. Operator at 1504 accepts the fault is at MTNL end since 8 days.They are asking me to lodge complaint on 198. Here when all queries are answered they ask me to press 4and presto, the line gets disconnected. This process repeatedlly happens.
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