[Resolved]  MTNL Triband — Frequent Disconnection of internet

MTNL Triband Services — Triband status disconnected always

I, undersigned Mr.Amit C.Merchande is resident of Bhayender (E).My CA.No. is [protected] & telephone no. 28192229.
This is regarding my Triband connection which is always disconnected. It has been 2 years or so since I've been availing this facility. But most of the time my internet connection doesn't function at all. From time and again I've brought this thing to the notice of the concerned authority but in vain. I think the entire system is least bothered about this. Every time I register a complaint, I only receive the complaint no. No further action is being deployed. In course of frustration asked to withdraw the connection but was refrained by the MTNL saying that the waiting list is too long & that I won't get re-connection if required in near future.
But I earnestly request the authority to look into the matter & kindly solve the prevailing problem for once & all. I just want to remind you that how come ur governing body does not fail to dispatch the bill on time whereas be incompetent in solving the problems of your customers.
What's the use of paying just monthly rent without having the privilege o[censored]sing them? Am I wrong?
Hope you derive some of your precious & valuable time to read this out & make some amendments in your approach at earliest.

At the end I just want to say that I'm only a simple person who requests you to help me out. Due to my working hours I cannot visit your office.

Hope you understand my problem & shall be generous enough to co-operate with me.

Yours sincerely

Amit C.Merchande

MTNL Triband — Frequent Disconnection

Sir,

I am using MTNL Triband from past 2 Years. But from past 4-5 months it is been extremely unbarrable to use the Triband. It disconnects very frequently say 2 minutes max. I have filed complaint to customer care 3 times all the time some one calls back & says "This is cross connection problem we will try to resolve it & no one gets back.

MTNL — recurrent disconnection

Land line and internet are being disconnected time and again from June, 2010.
there has been no connection on the following dates:
12th to 17th June, then 27th June to 7th July.
after repeated complaints by telephone and in person, problem still seems to persists. visiting the mankhurd branch, the staff are so casual about the work. yesterday, after talking to many staff members it was decided that the connnection would be restored on the same day itself. although, connection was received, but it was intermittent and finally by 18:00 connection was lost again. repeated attempts to call mr Gawai (in charge of complaints at mankhurd) on his cell number resulted in him not answering the phone. many complains were also registered on their complain numbers 198 and 25552198

ll

MTNL — REGARDING FREQUENT DISCONNECTION OF INTERNET

RESPECTED SIR/MADAM,
I RAMESH TIWARI A MTNL CUSTOMER ([protected]) .I WANT TO LAUNCH A COMPLAINT IN NAME OF MTNL ,I HAVE BEEN USING INTERNET FACILITY OF MTNL SINCE PAST THREE YEAR ,PREVIOUSLY ALSO I HAVE LAUNCHED A COMPLAINT REGARDING THIS PROBLEM AGAIN I'M FACING THE SAME PROBLEM OF FREQUENT DISCONNECTION ,I HAVE BEEN LAUNCHING COMPLAINT TO MTNL BUT THERE IS NO RESULT I HAVE LAUNCHED COMPLAINT AT LEAST 10-20 TIMES IN TWO WEEKS BUT THERE IS NO RESULT
SO I KINDLY REQUEST TO LOOK INTO THIS MATTER AND DO THE NEEDFUL

THANKING YOU
YOURS FAITHFULLY
RAMESH TIWARI

Mtnl doesn't care for us
i am experiencing same problem from 1 month
dey dont give a damn at us