[Resolved]  MTNL Triband — Non- functioning of landline telephone

MTNL — Non-functional MTNL Triaband connection

I am having MTNL 256 unlimited plan phone no. [protected], for the past 45 days my internet connection is not working sometimes it starts working but it is so frustratingly slow. The download speed is less than 1kbps whenever it's working. I have made numerous complaints on their toll free no. 1504 and everytime they register a complain and nothing happens. Last week when i was submitting an application to disconnect the connection these MTNL employees told me to wait for 1-2 days and they will look into the problem, but still there is no improvement. Sometimes their employees say that our internet will never work. This is so frustrating that i am forced to write this complaint. I am also submitting an application to refund my money in the MTNL department. I am not hopeful that any action will be taken but it is my duty to atleast warn the people about this useless company.

Dear,
Sir/Madam.

We are using broadband connection on no.27780226 so sir we need the details of the usage in the month of December'08.

Regards,
Deepak Margaj
[protected]

MTNL Tri band — Poor Connectivity

In spite of a compalint and change of modem, service on my number[protected] remains unsatisfactory. Worse, no one picks up the phone on 1504, MTNL's number for consumer complaints.

MTNL — faulty broadband connection

To,
The Principal officer,
Mahanagar Telephone Nigam Limited
New Delhi

Dear Sir,

Sub.: Complaint for faulty telephone/ Boradband No. 22621736
This is to inform you that I am availing your telephone and broadband facility at above said number since last one year. Initially I was satisfied with the service provided by your organisation as my phone/ broadband was working properly. However I am struggling a lot since last 15 days with your organisation to get repair of my faulty telephone/ broadband. I have contacted to the person deputed to attend call in following manner:
Contact No. Complaint No. Date
22622198 519 25th July, 2009
23356666 27th July, 2009
23356666 5293 29th july, 2009
22622198 465 30th July, 2009
23356666 8106 31st July, 2009

I do not understand how much time your organisation takes in repairing faulty broadband, which is not working since last 15 days. I am suffering a lot as I have looses substantial amount due to non working of my broadband connection. Please depute any professional qualified person, who can sincerely resolve the problem I am facing from non-cooperative staff, employed in this MTNL office.
With regards,

R.K. Agrawal
[protected]

MTNL Triband — faulty broadband connection

Hi,

I am very much satisfied with the services of MTNL.

But my problems have considerably risen since I have got Wi fi internet connection.

The problem is that my internet connection gets disconnected after certain interval of time.

The service is really really bad between 5 pm to 11pm everyday.

I made a complaint to 1504 ( Complaint nos 5707,5812,4185).

All these complaints were regarding the same thing that I have mentioned above, but no steps were taken to rectify these.

I do receive a call from MTNL guys , they do ask for internet connectivity, but to my dismay it worked at that time, and this way the complaint gets closed.

But I am facing this repeatedly every day, it would be really grateful if You take this matter seriously and with utmost responsibility.

I respect the designation and responsibilities bestowed on the shoulders of area manager, but this thing has irritated me a lot and catalysed my complaining procedure to write this mail to you.

An early action is earnestly solicited.

Plz take this on high priority.

Thanks and Best Regards,
AKSHAY GULATI
24 A, Dena Aptt. Sector 13, Rohini

MTNL Triband — Poor Service in all respect

My telephone No. is 28811942 I have took triband service of MTNL for approx. past 4 years & I have same problem now and then but now this is height of my tolerence. I have made several call on customer service no. they neither take the call. If they take call they just hang up the call or say please call to so and so number[protected], etc.) which is again unattended. I had made several complaints regarding speed of Triband that we possess but no one gives us proper guidance regarding the complaint. They just keep on going ignoring us. Last complaint no. that we have got is 1365 for which I am sure will be unattended.

I suggest you file complaint under TELECOM CONSUMERS PROTECTION AND REDRESSAL OF GRIEVANCES REGULATIONS, 2007 with the NODAL OFFICER.

If the Nodal Officer does resolve the issue within 10 days than file appeal with APPELLATE AUTHORITY.

All this can be done on email.

Please read the following link for details.

http://delhi.mtnl.net.in/customer/zone.htm

Regards,
Kapil Chawla
Mobile: [protected]

MTNL Landline connection — non functioning of landline

Complaint of the land line connection 26046825 has been loadged on 22 May 2010. Following complaint Nos were recd:-

72 dt 22 May 2010, 358 dt 24 May 10, 518 dt 24 May 10 & G-1109 dt 24 May10.

Repeate request made by me no one have been attended my complaint. A favourable action is requested please

Triband — Tri Band never works

I am using MTNL brodband named as triband for past two years but it never worked for me. I registered uncountable complaints at 1504 and even send few mails to area manager and General manager of my zone, inspite of this I am getting worst service from Mtnl.

Right from the start I am facing same problem which is ADSL gets disconnected in between while I am downloading some thing or simply browsing websites

MTNL Triband — non functioning of tri band

Sir... my Triband internet is not functioning due to some surver proble from last one week,kindly intervaine and direct the Aithority concerned for set right the problem urgently... thanks.

MTNL Delhi 3G Speed is Too Slow

I am using MTNL's 3G Data Plan on number [protected] with my Data Card, and i am not getting appropriate speed. My speed is around 0.3-0.5 Mbps at all times. I have been complaining MTNL but the issue has not been resolved yet.

block my sim card

I have lost my cell phone. Please block my SIM card. It was a dolphin prepaid card- no[protected] . It was on my fathers name i.e Nazrul islam. For further any enquiry/ details. Please contact me My email id is [protected]@gmail.com