[Resolved]  Mts — CHEATED ME - sold me Mblaze and then closed down operations for Mblaze in my city

Address:Pune, Maharashtra
Website:www.mtsindia.in

CHEATED ME - sold me Mblaze and then closed down operations for Mblaze in my city


I bought Mblaze as part of promotion MTS were running in one of the exhibitions. They sold me the USB device with one month subscription and this was prepaid.
My connection got activated on 04-Jan-2013

MTS was already aware that their operations will close down in my city and they sold their devices by making fool of customers and luring them with their offering.

I contacted them on mail as follows (customercare.[protected]@mtsindia.in , appellate.[protected]@mtsindia.in , [protected]@mtsindia.in)
28th Feb 13
1st Mar 13 - they replied that I have to recharge every 6 months.
5th Mar 13
9th Mar 13
14th Mar 13
15th Mar 13
19th Mar 13
21st Mar 13
25th Mar 13
1st Apr 13
14th Apr 13

They replied on 15th March 13 with "Honorable Supreme Court cancelled 122 licenses including SSTL's Maharashtra licenses via judgment dated 2nd February 2012. Over the last one year, the uncertainties resulting from such cancellation have compelled us to conserve our resources and initiate the process to reduce our circle footprint.
We shall close our services in Maharashtra Circle with effect from midnight of 10th April 2013 and your connection will be deactivated. Please exhaust your balance."

21st Mar I get same response from appellate authority "Thank you for writing to MTS. With reference to your email we regret to inform you that 21 of SSTL’s licenses were cancelled by the Honorable Supreme Court of India in an order dated 2nd February ‘2012. Over the last one year, the uncertainties resulting from the cancellation has compelled the Company to conserve its resources and initiate the process to reduce its circle footprint. Company has decided to stop the services in Maharashtra circle. The last operational day would be 10th April 2013."

AT THE TIME THEY SOLD ME THE DEVICE, THE CASE WAS ACTUALLY RUNNING IN COURT OF LAW AND THEY DIDN'T INFORM ME ABOUT IT. THEY WERE SURE THAT THERE LICENSE WILL BE CANCELLED, SO THEY FOOLED CUSTOMERS AND SOLD AS MANY DEVICES AS THEY CAN UNDER PROMOTION AND MADE MONEY OUT OF IT.


I need immediate compensation for FRAUD BY THE COMPANY, cheating me, waste of my effort time and energy and also a written apology from MTS.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

MTS — company will cheated

sir i purchase mts mblaze ...companny saying speed up to 3.1 mbps but its speed is so slow approximately 40to 90 kbps...i contact to companny coustemer care many time approx 50 times in these time i lost 200 rupees in call to company ...i also take a two complain such as one is nov/93052 and another is dec/89047 ....in advertisement companny says buy a mblaze and gate reebok shoes .i am not found shoes ..two times i recharge of 248 rupees and these times comanny is cheated to me ..sir mts mblaze no is [protected] and my mobile no is [protected]//[protected]//[protected] email address is [protected]@gmail.com sir please help me

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information