[Resolved]  Mts — Connectivity Problems

Address:East Sikkim, Sikkim

I am Karchoong Diyali, a journalist and designer by profession. I have an MTS MBlaze modem no. [protected]. Despite lodging several complaints about the almost non-existent connectivity the company seems to be doing very little about it. This after claims about being the FASTEST MOBILE INTERNET in India. Although the network bar shows all the levels present, since a month back, there seems to be very little data transfer possible. It takes ten minutes to open www.google.com, and then the rest goes only downhill.
My contact no. is +91 [protected].
Attached please find a screen image of the MTS login window that shows exactly 234KB transferred in 7.22 minutes.
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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i purchage mts mblaze on 02/06/10, from last 10 days internate page not display and mts speed only 2 kbps, please solve my problum,

thnkx
regargs
RAMESH PUROHIT
MTS MBLAZE NUMBER : [protected]
Reminder Number 4(Four)

Dear Nodal Officer,

Till date no one contacted me, already I had loss business of nearly Rs 3 Lakhs(Three Lakhs) i.e, from 25th till today 6.8.10(13 days).
I think it is now prime time to move towards the shelter of Law.
Regards
Diptiman nandi
Mb number [protected]


On Mon, 02 Aug 2010 17:49:48 +0530 wrote
>
Dear Sir,

We thank you for contacting us.We will revert at the earliest with the resolution.



Warm regards,
Nodal Officer
MTS, Kolkata




From: diptiman nandi [[protected]@rediffmail.com]

Sent: Sunday, August 01, 2010 10:25 AM

To: MTS APPELLATE WEST BENGAL

Cc: MTS NODAL WESTBENGAL

Subject: A case of cheating





Dear Sir,



The worst Customer care service I had ever faced.My mobile is [protected].My complain number is JUL/76585 DATED 25.07.10 time 17.50 pm.till date no contact from company side.It is simply a case of cheating a customer.Please look in the matter seriously.

Regards



Diptiman Nandi

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