Mts — Fraud Done by the company

Address:

Kota, Rajasthan

I have been cheated by the MTS India company and its franchise Sri Salasar Infocom
I had taken MBlaze connection with connection number [protected] on 5th November 2010
They had given offer that I would be recieving Reebok shoes of Rs 1000 value with connection of Rs 3000
The retailer has not said anything about filling up of separate form for shoes and shoes have been ordered for someone else. Connection is in my name Maya Verma
Two questions arise
1.How can shoes be delivered to any other person when connection is in my name
2.If it is the policy of company that if I have not filled up the form then anyone else can claim the shoes then it is my right to claim the Rs 1000
I am in doldrums
Please guide me how can I take strict action against MTS
My [protected]@rediffmail.com
Phone -[protected]