[Resolved] MTS Mobile — I lost my Mobile in D-mart Airoli | |||
I will lost my MTS mobile in D-mart Airoli Navi Mumbai. Pehle main Customer care main gai waha unhe apni samasya bataye to waha par girls ko hasi aa rahi hai aur wah is intzar main hain ki kab unhe chiz giri hui mila aur woh hame vapas karen. Phir maine Wahan par jo head the usne baat kahi to unhone bhi vahi baat kahi maine yeh bhi kaha ki aap sab ki talashi le sakte hai to unhone mana kar diya, agar mobile liya to phone karenge bol diya. phir main uske baat customer care main ja kar complaint likhwai uske bad maine rabale police station main complaint likhwai uske baad wapas maine mera mobile Band karwaya uske baad d-mart gayi wahan par Video Reconding dekhne ki baat kahi d-mart ke head ne recording to dekhaye magar naraz hokar aur d-mart main zyada camera bhi nahin hai ki barabar se recording dekh saken, unke pass accha camera, Monitor bhi nahin hai jispar clear dekha ja sake. India main pata nahin is mamle main kab tarakki hogi agar mall wale bhi apni zimmedari samjhen to hi chizen gayab nahin honge agar camera par usi samay nazar bhi nahin rakhi ja rahi to phir saman utha kar le jane walon ki koi kami nahin rahegi agar entrance ke time par mall wale logon ki cheching karte hai to nikalte time kutch aise checking ki suvidha honi chahiye ki aisi problems na hon sabse pehli baat agar camera par usi samay nazar rakhi jaye tabhi aise galtiyan nahi hongi Regards, Sonika Sharma [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
The outgoing of my mobile number [protected] is blocked since last four days.due to this i am going through lots of problems.i am so worried.please look towards the matter as soon as possible.
I lost (some one robbed ) my mobile on 1st Oct 2012 at airoli station. Light bilkul nai thi station pe, only source was mobile light.
Train aai, aur train pakadte waqt kisi mulle (some bangladeshi wearing white kurta and having long beard without moustache in his late 35's) robbed my phone. My friends told me he will not be so and it would be racist attack rather if I ask him. But when train stopped at thane station on platform 9, the person, ran like red spice in his to catch the train in opposite direction from platform 10 and train started immediately. That moment it became so sure that he was theft and he was not maintaining eye contact whole time.
Later I went to GRP to complain and they asked for original bill. For god sake, how can I carry original bill always with me.
I called MTS at 8:30PM, 9 and every 15 minuted from then till 12 midnight, and they said server was down and will start in about 2 hours. Finally I managed to hold a call at 12:30 and asked person to block my mobile number. He said It will block in 4 hours. After another 4 hours and sleepless night (just because of physical description of Chor, I could't sleep), I called again at 5:30am and they said mobile is active. Oh God! I asked them to block again and they said, it will be done in 4 hours. I caleld again at 9am and systems were down and mobile number was still active. [censored]ing MTS. I called at 9:50am and asked to block mobile number, and they confirmed it is still active and will be un-active in 4 hours. MTS is [censored]ing . They do not block mobile number and the police system is so insane. Then they say safety is the responsibility of common man. Come on, its everyone's responsibility and such tasks should be taken seriously.
More to my surprise, the mobile number will be blocked (if ever) only for outgoing, the person can still receive incoming. [censored] the system here.
I am rushing to MTS gallery to check what excuse they have got for me. I would recommend to never buy such mobile who get licences by scam and have bad service.
Train aai, aur train pakadte waqt kisi mulle (some bangladeshi wearing white kurta and having long beard without moustache in his late 35's) robbed my phone. My friends told me he will not be so and it would be racist attack rather if I ask him. But when train stopped at thane station on platform 9, the person, ran like red spice in his to catch the train in opposite direction from platform 10 and train started immediately. That moment it became so sure that he was theft and he was not maintaining eye contact whole time.
Later I went to GRP to complain and they asked for original bill. For god sake, how can I carry original bill always with me.
I called MTS at 8:30PM, 9 and every 15 minuted from then till 12 midnight, and they said server was down and will start in about 2 hours. Finally I managed to hold a call at 12:30 and asked person to block my mobile number. He said It will block in 4 hours. After another 4 hours and sleepless night (just because of physical description of Chor, I could't sleep), I called again at 5:30am and they said mobile is active. Oh God! I asked them to block again and they said, it will be done in 4 hours. I caleld again at 9am and systems were down and mobile number was still active. [censored]ing MTS. I called at 9:50am and asked to block mobile number, and they confirmed it is still active and will be un-active in 4 hours. MTS is [censored]ing . They do not block mobile number and the police system is so insane. Then they say safety is the responsibility of common man. Come on, its everyone's responsibility and such tasks should be taken seriously.
More to my surprise, the mobile number will be blocked (if ever) only for outgoing, the person can still receive incoming. [censored] the system here.
I am rushing to MTS gallery to check what excuse they have got for me. I would recommend to never buy such mobile who get licences by scam and have bad service.
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+91 12 4481 2500 [Corp. Office]
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MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
MTS MOBILE — OUTGOING BLOCKED
OUTGOING ON MY MOBILE NO [protected] IS NOT WORKING SINCE 15 DAYS.COMPLAINT NO OF MTS ARE JUN/6702/14/06.2010 AND JUN 10437/26/06/2010KULDEEP SINGH
O- 28 PRATAP NAGAR,DELHI 110007
[protected],[protected],[protected]