[Resolved] MTS / Mobile Broadband Usb Modem — Cheating

Sajala Sinha

from Pune, Maharashtra

Address:

Karnataka

I had purchased an MBlaze Mobile Broadband USB Modem from MTS M DN [protected] and had recharged it for 6GB validity period of six months on 26th May 2010 On payment of Rs.3588/-. On July 5th 2010, after only 40 mins and about 50 KB o[censored]sage (as per the connection log) I am told by MTS customer care that I have used up all the 6GB. When I asked them the details of the usage they have no answer and give me a complaint no. JUL2020 and tell me on 6th July 2010 that within 8 hrs. my account will get activated. That does not happen and calling MTS today on 7th July 2010 I am told that the complaint is closed and that we have nothing to talk about. I feel that MTS are cheats and are blatantly cheating customers like us and they should very much be taken to task.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

A.K.Parthasarathy

from Bengaluru, Karnataka

A.K.Parthasarathy.
[protected]
Even in my case for browsing 1 second they have charged for 300000 kb [which i have not done], at least for 20 times and debited my account with Rs400 immediately [within a second]. When contacted, the customer care they say that their browing log is correct and there is no irregularity in their side. This is a fit case for registering a complaint with the cyber police and a complaint to income tax vigilance department for alleged swindling of public money and a copy to Telephone regulatory authority of India.

Act Fast.

himanshuswami

this happened to me too they deducted my 10 gb in 40 sec. they are fraud .

mblaze is making money by cheating us.

i'm planning to change my ISP.

mblaze SUCKS, its speed SUCKs, its SERVICE sucks, its CUST. CARE sucks.

ALL people in mblaze are illiterate. THEY even cant understand that 10 gb cant be used in 4 hour(i recharged 4 hour before they deducted my 10 gb) with the speed they provide(which is hopless 100-250kbs. and they say we give 3.1mps lol).

even GOD cant help those people who dont understand that with this speed 10 gb cant be surfed in 4 hour.

MTS is not going to survive for too long.

47anish

please please never buy mts products i just got cheated of 2000rs they are full of and [censored]ing a**holes this guy elia raj is supposed to be the manager his phone number is [protected] he never picks up the call .these should be burnt alive. they are born to pigs

gafoorkm

Even in my case also same.. This MTS [censored]ing gAys cheating me too...the offered a plan of RS 999 30 days validity 24X7 and 30 GB download in 3.1mbps. After about 10 days the connection got slow down and called up the [censored]ing cust care. They were saying that it is plan for 12GB unlimited and I have already completed all the 12 GB[ withing just 10 days... How [censored]ing cheating is this.] So friends please dont go for this Egg [their logo] communications.