[Resolved] Mts — Poor internet speed

rakeshlot

Address:

Mumbai Suburban, Maharashtra

Hi,
This Rakesh,I bought MTS Mblaze Data Card with Unlimited Plan of Rs.650/month before one month. At the time of Purchasing The executive Mr.Murari Zaa Came at my Working place and told me that it will give internet speed up to 3.1Mbps, but as on date i am not getting speed more than 700kbps (which was i got only one time), average speed is up to 200kbps. I already mailed the same complaint on "service.hw.[protected]@huawei.com" but i didn't get any replied.I also called the executive Mr.Zaa, he also not giving satisfied answers, he tries to avoid the situation every time. He also promised me that the engineer will come at my place to resolve the problem but nobody comes till date.
Please give me better solution on it.....

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Mayank Mahal

MTS Mblaze — Poor Speed

I am not satisfy with this MTS connection.

It was told to us that company provides more than 3 mbps speed, but actually we are not getting till 1.

My MTS connection speed is extremely poor....MDN no. [protected]

Hope you will take any action to resolve this running issue.

46sathya

MTS told me 3.1 mbps. but i am getting speed only from 300 kbps to 500kbps. what is the problem i dont know. try to make ur customers happy.
try to improve ur speed

[protected]@gmail.com

Rahul Tikoo

I purchased MTS wifi dongle almost month and half back and what i have experienced the poorest service. MTS promise 2 mbps speed and what maximum speed i have got is 0.40 mbps. They are biggest thugs and they should be put behind bars.