[Resolved] Naaptol — Delay in product delivery | |
I orderd my product(Mobile) Palm Treo 750 Windows smart phone on 28/07/2009 on NAAPTOL at www.naaptol.com but beyond one month has past but I don’t have any product detail or any product information . I have called more then 100 times on following numbers / [protected] /[protected]/130 if you need I have a detailed Bill of my Phone which shows the call details. I don’t under stand that why is this delay happning in delivering such small a product if you cant manage it then why do you people take orders why do you people have to overload your self’s . If it was USA i woud hav had charged you for mental harassment belive me and would have even seized your On Line Shopping . I am realy not happy & satisfied with the way you people work . All i can say for NAAPTOL is YOU PEOPLE ARE HOPELESS. If you people have any value for your Customers or have any of shame then please get back to us on [protected] / [protected] / [protected] / [protected]. Product Details Product orderd on the name of – Samir Sharma Product orderd on - 28/7/2009 Product name Palm treo 750 windows smart phone Product ID - 32173 Product Code - 213 Was this information helpful? | |
Feb 23, 2017 Complaint marked as Resolved Verified Support Feb 03, 2010 Naaptol Online Shopping Customer Care's response This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].Thank you Naaptol Customer Care. | |
 43 Comments | |
Comments
i have ordered one spy pen worth rs 1690, order no 30944 from naaptol.com, but after one month any type of this product receive by me, i have called on naaptol .com [protected] many times but no satisfactory reply recieve from naaptol .com, if naaptol.com have no capibility of business work, why they are giving add in newspapers etc, soon i am going in consumer forum, my mob ni [protected]
Reply
I request you to cancel my order no.43114
We had placed an order of Palm Treo 750 Mobile on dated 28th of July 2009 order No.32213. It is very strange that after committing for one week delivery period, till date it is not been delivered. Hence kindly cancel the above order. We can drag you in the court for poor services and for harrassment. I am however giving a complaint in consumer forum so that others do not suffer.
I had a very bad experience with naaptol.com. My sincere advise to those who are searching and ordering any product, it will not be executed. Kindly do not waste your precious time and energy instead go to any local shop and pay 100 Rs.extra but be secure in quality, services and choice. Kindly do not trade on naaptol. It is a search engine for products but your search will never end for getting the product.
I have booked one ephone dual sim and I received a damaged piece and pay total amount on receipt of handset without opening the seal. I immediately compained to naaptol customercare and resend the piece through the courier and again I recieved more damaged piece again resend the same till date I have not received the handset and refund. Please help me to receive refund.
i have ordered one spy pen worth rs 1690, order no 42731 from naaptol.com, i have recived one spy pne but it is not working then return to naaptol office recipet avilable, i have called on naaptol .com [protected] many times but no satisfactory reply recieve from naaptol .com, if naaptol.com have no capibility of business work, why they are giving add in newspapers etc, soon i am going in consumer forum, my mob ni [protected]
Just on 09-Dec-2009, I have got a message in my mobile, that i got a gift that is Polo Club San Diego men`s leather watch... so when i am going to get it
And my mobile number is 91+[protected]
I have received a SMS on 09-12-09 from naaptol that I have win a Polo Club San Diego men's leather watch worth Rs.3000-, to collect your gift contact on [protected]. When i contact this number & after very long on hold they tell me to pay Rs.500- appx as handling charges.Naaptol people trying to make fool to other because they did not mention in their sms about any handling charges(Rs.500- handling charges for a wrist watch, a joke). Naaptol.com must be closed for trying to cheat people.My cell number is [protected]
my 16 gb pen drive spy pen camera is not functioning kindly solve my problem
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Thank you
Naaptol Customer Care.
Thank you
Naaptol Customer Care.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Thank you
Naaptol Customer Care.
Thank you
Naaptol Customer Care.
I have received your product SPY PEN 16 GB, but I unable use for a day.To whom I contact and to I ask about any sevice station.What type of services you are giving.Is it good? Your company is only sellout the product and no any resposibilty they had?My order no is 149286.and go through my daily feedback report.
Thanks,
Thanks,
i am from nainital and i am very much disagree with ur performance of dilivering the product i think i was a foolish and this was my lifes biggest mistake that i have had ordered this product i have booked my camcorder 20days before and even this time i am getting arrogant reply from ur custumer carers and havent got my product shame on u my dear i was not knowing this otherwise i would have escaped from the biggest mistake of my life
thank you very very very much for your such a lightening fast dilivery service thank you i had neither seen such services and hope in future will not get chance also to see such services
my ph.[protected] and product codes are
1.227698
2.227695
thank you very very very much for your such a lightening fast dilivery service thank you i had neither seen such services and hope in future will not get chance also to see such services
my ph.[protected] and product codes are
1.227698
2.227695
naaptol order no :0345605
i am rajakumar from vizag. i received boss e phone 3300 on 07/05/2010. on the same day i switch on the phone.but no display coming. after that i spoke to some customer care excuitives .they told me to return the phone for replacement.i sent my phone on 08/05/2010 through the postal service. now 10days over.but no information from naaptol side.i am very disapponited about this. kindly give me the information.awaiting for your reply.
Rregards,
Rajakumar.k
[protected]
i am rajakumar from vizag. i received boss e phone 3300 on 07/05/2010. on the same day i switch on the phone.but no display coming. after that i spoke to some customer care excuitives .they told me to return the phone for replacement.i sent my phone on 08/05/2010 through the postal service. now 10days over.but no information from naaptol side.i am very disapponited about this. kindly give me the information.awaiting for your reply.
Rregards,
Rajakumar.k
[protected]
order no 633953
i m murchana from guwahati assam.i have ordered a 22crt gold plated kada pair from www.naaptol.com 5th of august 2010 .and 10 days over but no product from naaptol.even i have send mor emails to the seller but no information coming yet..kindly give me the kada pair.i m waiting for your reply...
i m very much disappointing with Naaptol.
Regards
Murchana
[protected]
i m murchana from guwahati assam.i have ordered a 22crt gold plated kada pair from www.naaptol.com 5th of august 2010 .and 10 days over but no product from naaptol.even i have send mor emails to the seller but no information coming yet..kindly give me the kada pair.i m waiting for your reply...
i m very much disappointing with Naaptol.
Regards
Murchana
[protected]
i made an order no 759415 about 20 days back for a touch screen double sim mobile.i got sms from your office stating the same was shipped to my address through aramex no [protected]. about 15 days back but till now it hasn't reached me.i searched aramex web site but not displaying any such number .please deliver and answer me soon.
syed khaja hussain
mobile [protected]
land line [protected]
address 1113/20 dycus road
kotamitta near shadi mansil
nellore a.p.
pin 524001
email [protected]@yahoo.com
syed khaja hussain
mobile [protected]
land line [protected]
address 1113/20 dycus road
kotamitta near shadi mansil
nellore a.p.
pin 524001
email [protected]@yahoo.com
I had placed an order for mini laptop wifi connectivity dated on 25 th sep, 2010, order no is 803119 from naaptol.they commited me for one week delivery period.But yet after one month no any type of product received by me and no satisfactory reply from naaptol. If naaptol .com not capable for bussiness .why they are commited & giving advertisement in all news paper, Now i am going to consumer forum. my mobile no is [protected].
i have ordered a car dent remover car scratch remover & vacuum cleaner but i am not receive vacuum cleaner i contact again & again but there is no any replay from them my order no 861432 shirish s bhatt
good morning naaptol order no1072055 i m k.a. naidu from ram nagar visakha patnam i have ordered a spy pen 16 gb mp3 player combo www.naaptol.com oct 6th 2010 not comeing plz send me my E mail addres [protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607