[Resolved] Naaptol — Delay in product delivery, Page 3

[Resolved] Naaptol — Delay in product delivery

S samir sharma from Ahmedabad, Gujarat Sep 1, 2009

I orderd my product(Mobile) Palm Treo 750 Windows smart phone on 28/07/2009 on NAAPTOL at www.naaptol.com but beyond one month has past but I don’t have any product detail or any product information . I have called more then 100 times on following numbers / [protected] /[protected]/130 if you need I have a detailed Bill of my Phone which shows the call details. I don’t under stand that why is this delay happning in delivering such small a product if you cant manage it then why do you people take orders why do you people have to overload your self’s . If it was USA i woud hav had charged you for mental harassment belive me and would have even seized your On Line Shopping . I am realy not happy & satisfied with the way you people work . All i can say for NAAPTOL is YOU PEOPLE ARE HOPELESS. If you people have any value for your Customers or have any of shame then please get back to us on [protected] / [protected] / [protected] / [protected]. Product Details Product orderd on the name of – Samir Sharma Product orderd on - 28/7/2009 Product name Palm treo 750 windows smart phone Product ID - 32173 Product Code - 213 Was this information helpful? No (0) Yes (0)
Feb 23, 2017 Complaint marked as Resolved Verified Support Feb 03, 2010 Naaptol Online Shopping Customer Care's response This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected]. Thank you Naaptol Customer Care.
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Comments

Naaptol Online Shopping Customer Care

from Mumbai, Maharashtra

Mar 30, 2012

Verified Support

Dear Sir/Madam,

We regret for the inconvenience caused to you.

We would surely help you, kindly help us with your order id so that we can assist you further.

Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.

Please be assured of complete resolution.

Thanks & Regards,

Customer Service.
Naaptol Online Shopping Pvt.Ltd.

pramakrishnan

from Delhi, Delhi

Apr 24, 2012

Dear Sir / Madam,

Order No :3784806
Order Date: 09.04.2012
Name: Rechargeable Fan

The aforesaid order has booked on 9th Apr'12 & naaptol team has commited to deliver the same within 10working days. But still i'm not received the consignment, even after 12 working days. If i contact naaptol team, the response was very worst, my line was disconnected by your team, while talking.

Now once again naaptol team has commited to deliver the same on 25th Apr'12, if its not happened, i'll not accept the consignment. I can't wait further.

Plz traet this as official call & ensure it should be delivered tomorrow(25.04.2012), otherwise i'll not accept the order.

Thanks & Regards,
P Ramakrishnan
[protected]

Veer Chauhan

from Rawatbhata, Rajasthan

May 26, 2016