[Resolved] Naaptol.com — Daylight fraud - china made duplicate handsets | |
While our regulatory authorities take nap, fradulent companies are mushrooming in the country as the growth of grass in monsoon. One such organisation is http://www.naaptol.com/ who sells the unbranded mobile handsets online. Naaptol is selling the illegal sub-standard china made smart mobile phone handsets... They way the information is provided in their advertisement in newspapers (Hindustan times in mumbai) and on their website gives the impression the cell phone are the branded cell phones. Moreover, naaptol compares the prices of the branded cell phone and claims that it provide the same/similar phone (Very thin line of differance) in only rs.4999/- (Visit http://www.naaptol.com/) First the quality of the phone itself is substandard, it has not details of its manufacturer. The online sales executives just says it is made in china. Further they try to convience people by saying that all the branded phones are made in china. The after sales services is questionable. There are several complaints pending before the company that the ordered handsets are not working at all right from the stage its packing is opened. It's the wake up call... For the authorities & the established brand owners. Was this information helpful? | |
Feb 22, 2017 Complaint marked as Resolved Verified Support Jan 15, 2010 Naaptol Online Shopping Customer Care's response Dear Vijay Bhatt, we are apologies you, we are very sorry about to inconvenience you, we will solve your problem soon as possible. any query about that please call us we will happy to help you. if you have any proble kindly give reply on [protected]@naaptol.com THANK YOU HAVE A NICE DAY. Verified Support May 25, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint. You can also reach us at our customer care number i.e. [protected] Thanking you in anticipation. Regards, Naaptol Customer Care | |
 6 Comments | |
Comments
Every established online marketing companies across the world has refund policy. This is mandatory as you are not allowing the look & feel of the product, moreover the product info provided on the website is very limited. If you are genuine a) you should disclose the manufacturer upfront b) Allow customer to return the product within 45 days form the date of delivery with 100% refund gurantee...
Authorities please wake up it the time to take action.
Authorities please wake up it the time to take action.
this site naaptol.com must be blocked immediately to save people from getting iltreated
In india, all the phones sold are chinese, any brand right from Nokia to micromax are made in china, I had purchased a phone from micromax outlet & after 10 days, i wanted to Replace my phone with new one but show room owner refused to do the same, when i spoke to micromax helpline, they said dealer will see the matter, I sold that phone at half cost to some one & bought one new Phone from naaptol, it was a small brand but its working fine without any issues & we have received all the details of manufacturer, waranty etc what else a customer needs, customer should not be so much bothered about manufacturer address, i feel thse kind of nonsence complaints is made by only time -pass guys or probably offline retailers, who are sacerd of online low price & return policy, I did shopping worth 3 lacs in 2 years from india's different websites including naaptol & till date i am so happy, i prefer to save my time ordering stuff online .
Rajat arora (south patel nagar, delhi )
Rajat arora (south patel nagar, delhi )
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