[Resolved]  Nainika Enterprises HP Gas Distributor — extremely poor customer service

Address: Bhopal, Madhya Pradesh

Dear Sir/ Maam,

this is to bring to your kind attention that being a customer for Nainika Enterprises (HP GAS DISTRIBUTOR) in bhopal, i am highly disappointed to receive poor and ill mannered customer service from the employees of this organisation.

This mail is in regards to my Gas booking made on the 16th day of April 2012, on the date of booking i was suggested a time frame of 2-3 days and was in the waiting list. Today being the 23rd day of April 2012 i am yet to receive my booking through them. i had on several occasions tried contacting their Customer service number[protected] but failed to receive any conformation on the same. on being called they respond aggressively and hang up the phones stating that they cannot talk over phones with any of their customers. This kind of Instances have kept on repeating quite a number of times and now i am forced to highlight this matter and table it across you for a kind and prompt action.

My Consumer details are as mentioned below

Name: Amitabh Mukherjee
Consumer Number: 651066
State: MP
City Bhopal
Address : g- 10 MInal Enclave Gulmohar colony Bhopal 462039
Contact Number :[protected]

Thanks & Regards
Amitabh Mukherjee
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

I have been trying to contact them on phone numbers 2422096 & 2460096 but no one answeres the call. I have booked my Gas cylinder refill Online on 5-May-2012 via booking reference number [protected] but till today the same has not been delivered. No one picks call so that we at least can check the status !!
Services of this Agency needs lots of improvement and serious intervention by Parent Company !!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3746
    Pending
    0
    Resolved
    1529
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information