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Hindustan Petroleum Corporation [HPCL] Customer Care
Hindustan Petroleum Corporation Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3065
COMPLAINTS

Hindustan Petroleum Corporation [HPCL] Customer Care

Hindustan Petroleum Corporation Ltd.

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Address
Petroleum House, 17, Jamshedji Tata Road
Mumbai
Mumbai City District
Maharashtra
India - 400020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
558
down
171

Phone:
Phone:
up
285
down
95

Mobile:
Mobile:
up
192
down
78

Customer satisfaction rating
2%
Complaints
3065
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 09:00 am - 05:00 pm
Tue 09:00 am - 05:00 pm
Wed 09:00 am - 05:00 pm
Thu 09:00 am - 05:00 pm
Fri 09:00 am - 05:00 pm
Sat Closed
Sun Closed

Hindustan Petroleum Corporation [HPCL] related photos (491)

Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

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 Narayan Mannase on Jun 8, 2020
Dear team,
Please change my mobile number because my old num is off so i request to u please change my mob num and updated my new mobile number on urgent basis. My new num is
[protected]

Complaint Status


[Jun 08, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Other

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     Paidi Ramana on Jun 6, 2020
    Please. Lreqest. My. Montly. Payment. Rmn. No12241. P. Ramana. Rmn. No.12240. P. Nagamani. Receve. Payment. Month. Of. Jun. Please. Colcot. The. Mony.

    Complaint Status


    [Jun 06, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Security Services

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      Hindustan Petroleum Corporation [HPCL] — Hp gas complaint

       Soumyadeep22 on Jun 4, 2020
      I paid the amount online dated on May 1, the payment was successful but the dealer didn't receive the amount and he took cash...
      Complaint category Gas Stations

      Hindustan Petroleum Corporation [HPCL] — Want refund

       Joel naik on Jun 2, 2020
      Hi, i, hp gas customer, having customer number 602355, registered mobile number [protected], tried booking a gas cylinder...
      Complaint category Banks

       Rachana Kharat on Jun 1, 2020
      I am complaining about the staff as they have used very bad language while talking and also delaying the delivery of gas.And also the delivery boy while giving delivery taking delivery charges

      Complaint Status


      [Jun 01, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Gas Stations

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         Sumara n khan on Jun 1, 2020
        In my email id and mobile number has not receiving message hp gas refill booking.

        Complaint Status


        [Jun 01, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Gas Stations

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           Vimal2707 on May 30, 2020
          I have many times request for change my registered mobile no. But not work

          Complaint Status


          [May 30, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Gas Stations

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             karan87290 on May 29, 2020
            Consumer no.535803
            Distributior-wini gas agency
            Distributior code[protected]
            Mobile number [protected]

            Subsiday payment is on hold since last month, my adhar card and bank account is connected and also with lpg id

            Complaint Status


            [May 29, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Utility Services

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              I want to submit Complaint Positive Review Neutral Comment
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              Hindustan Petroleum Corporation [HPCL] — Issue with DBTL Toll Free Number for HP Gas Customers

               Vishnu Datta on May 28, 2020
              Hello Team,

              For DBTL issues, there's a tollfree number[protected]. Couple of days back, I tried to reach...
              Complaint category Other

              Hindustan Petroleum Corporation [HPCL] — double payment collected for single lpg cylinder refill

               Renu36 on May 27, 2020
              Dear sir/madam
              I have booked for hp gas cylinder refill on 25 may 20 with booking number 520650. Payment was made online...
              Complaint category Gas Stations

               sanghita06 on May 23, 2020
              My consumer no is 617468. I am hp connection holder. I have book cylinder 25 days back, but since then i have not recieved my booking inspite visiting their distributor office also. Also their is gas leakeage problem which is also been informed but not getting addressed. Pls take necessary action aganist the distributor.

              Complaint Status


              [May 23, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Utility Services

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                 Kausal kumar Mishra on May 16, 2020
                आदरणीय एचपी गैस प्रधान सचिव महोदय, मैं देव कला देवी केवाईसी रिसब्मिट किया लेकिन अभी तक मेरा कंजूमर नंबर एक्टिवेट नहीं हो पाया। Distributor name_maharani HP Gas gramin vitrak pataa, हसनपुर, समस्तीपुर848206.mob_[protected].
                महाशय इस बंदी में हमारी मदद करें और मेरा केवाईसी जांच कर मेरे कंजूमर नंबर को एक्टिवेट करें जिससे मैं उज्जवला योजना का लाभ ले सकूं आपका आभारी रहूंगा, । धन्यवाद

                Complaint Status


                [May 16, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Gas Stations

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                   Chittibabu Potula on May 15, 2020
                  I have paid an amount of rs 583.66 on 5.5.20 txn#[protected] at 8.58 am towards hp gas booking no.516478 dt. 02.5.20 receipt no.1511023 dt.03.5.20, consumer no.640630 of sri satyamahalakshmi gas agency, gopalapatnam, visakhapatnam by using debit card xxx2577. But on 11.5.20 the gas was delivered to me on payment of the bill amount of rs. 582.50 because the online payment not received by them. I therefore request to revert the amount to my account immediately.

                  Complaint Status


                  [May 15, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Banks

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                    Hp Gas — hp gas online payment not reflecting, although money deducted [Resolved]

                     hichirag on May 14, 2020
                    Payment made, not received by distributor
                    I made online payment for hp gas cylinder using my paytm account via ezy...
                    Complaint category Utility Services

                    Hindustan Petroleum Corporation [HPCL] — overcharging for replacement of regulator

                     satishshaw7 on May 13, 2020
                    I was give a regulator which cost rs 150 with a new cylinder from hp indu gas service, the regulator turns out to be faulty...
                    Complaint category Gas Stations

                    Hindustan Petroleum Corporation [HPCL] — non delivery of hp gas [Resolved]

                     hichirag on May 13, 2020
                    Hi, my hp gas consumer number is 605374, customer name - ramesh sirohiya, i had booked the refill on 08th may 2020 and did...
                    Complaint category Gas Stations

                     Tarle Opposition on May 12, 2020
                    Hi. I booked hp cyclinder through online HP portal on May 12, 2020 and using HDFC gateway made payment through UPI. Rs. 579 debited but the payment page on HPCL timed out. So no booking made. How to get my refund. The call center doesnt work, no direct contact is possible with HP. Request help in refund.


                    money deducted but cylinder not booked
                    Complaint comments  Add a commentComplaint category Utility Services

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                       Swati Acharekar on May 12, 2020
                      I have tried to fit new re-fill cylinder and regulator is not fixing properly. This is first time I am facing this problem. Tried to contact dealer for help, but may be due to Lockdown (because of Corona) he didn't respond. How come such a critical part like cylinder nozzle be non-standard??
                      Complaint comments  Add a commentComplaint category Gas Stations

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                         MOHASIN TADVI on May 8, 2020
                        HPGas BkngNo 596599
                        Con 648690
                        Bkng Clrd 04.May.2020 BADLAPUR Gas Com


                        I
                        Complaint comments  Add a commentComplaint category Gas Stations

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                          I want to submit Complaint Positive Review Neutral Comment
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                          Hp Gas — not able to reach customer care

                           rahulrkr on May 8, 2020
                          Hi, my name is rahul. I was trying to connect with hp gas customer care through phone[protected]. Even if i choose english...
                          Complaint category Utility Services

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