Good! Hindustan Petroleum Corporation [HPCL] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Hindustan Petroleum Corporation [HPCL] step up their efforts to fully resolve all complaints 👍
Consumer no 612035
Gas Booking date 5.3.10
agency Quick gas services, Uttarpara, W. Bengal
Response on 25.3,10 havw to weight for another week
how long it takes to make delivery after booking?...
Several times we have contact with the Distributor for supply the gas cylinders in proper time..We have booked the gas cylinder on 28.01.10..but till now we have not received the same....so please suggest me that what we will do now...?
I have also logged a complain in HP consumer care the complain no is 0903487...They are not responding...We are waiting for your reply....
Dear HP,
I am the customer of yours since 2000, when i started to drive.
The day (09/Feb/2010) I was about to pour petrol in the "The Premier Bulk in Mount Road, Next to LIC).
Its by my ICICI Debit Card. As I told the man for 200 Rupees, i opened the lock of my petrol tank and showed him to pour. The man behind me was asking my card (ICICI). Just a fraction of seconds, as i gave my card and turned, The man standing...
I have a HP gas connection from Sikka Enterprises in Faridabad. I have been trying to book a gas cylinder but dealer's phone is off the hook & website to make online booking is not working. You cann't click on the online booking button. Dealer has been saying use online booking while the website is not fully operational. This causes lot of trouble for consumers and the whole purpose of making...
Dear sir,
Today 20/1/2010 my gas regulator leaked from switch and we call for hp man he came and told us u need to replace this take this to hp center and they will change this for no charge(mans behavior is to bad he came and told u have to change burner,pipe this and that then we told him to clean a burner he told us that is not my job so why are u taking this 40 Rs. he told give me rs fast i want to go at another place)
ok...
My Customer No.is 610334 and I was having two domestic gas cylinders of HP Gas. I was supplied by distributor M/s. SUPER GAS SERVICE,Poonthi road ,Trivandrum-11 with Dealer code 96424-0. On 06.01.09 my empty Gas cylinder was stolen from the carshed of my house. The same was reported to Police Station closeby at Medical College P.O.on 06.01.09 itself. On 28.01.09 S.I of Police issued a certificate that enquiry was conducted but no clue...
My Gas Agency Distributor is Sri Sangameswara Gas service, H.no.25-35/11/D, Opp.MDO Office, Ramachandra Reddy Nagar, Ramachandra puram, Medak - Dist - 502 032.
tel No. 23020664, 23021517, 23021517. My consumer number is 621915. Connection is in the name of my wife Pooja Singh.
I have been trying to call them for the 1 week for cylinder booking, but NO BODY PICS UP THE CALL. This is height of irregularity....
My Complaint is regarding one of the HP gas distributor/dealer named SHREE RENUKA GAS SUPPLY CO. Address: Neeta Park, Airport Road, Yerwada Pune.
The Dealer follows a Improper policy of Delay in GAS cylinder delivery for those who have booked legibly, and they sell stock to people who are favoured because various reasons better known to RENUKA GAS people.
Hi,
My consumer no. is 684256 with West Delhi Gas agency in B block Janak puri ND-58. Last week I booked the cylinder and the cylinder got delievered at my residence but at that point of time I could not check the weight of cylinder due to the fact that I had go somewhere urgently, so I trusted the delievery man I took the delievery. But today when I weighted the cylinder it is of 25.6 KG instead of 30 KG. There is a pilferage of...
I booked a gas refile cylender for home delivery on 02.09.08 but till today your distributor/Agency Lingaraj Gas unable supply this. Today is 18.09.2008 . Whenever I make a phone call to their office, They says Just our representative going to deliver your gas. Every telecon call they 've say this type of language, I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas...
Dear Sir
I am living in Valparai My Gas connection No. is 600730 Gas Agency is Sri Ram Gas Agency.
My HP Gas Bond and Consumer Book is lost in a theft in my business centre. I have complaint to Local Gas Agency to get duplicate Consumer Book and Bond. They are not given the both. Now they are not giving cylinder also to my home.
Please take necessary action to give me the duplicate consumer book and Bond.
with...
We have registered for new Gas connection with Sandeepthi gas agency, Hyderabad. After 11 months we got a call for a connection but they forced me to take a new burner also. We did not agree to buy a burner, Sandeepthi Gas has refused to give us connection.
When We complained to HP Gas, Hyderabad office, they didn’t take any action on Sandeepthi gas and said us that we are using a borrowed connection of other person so...
I booked gas for home delivery on 23.07.08, it being delivered on 22.08.2008. Whenever I made phone call to their representative, he said after one month you will get the gas cylinder delivery. The guys who are delivering the cylinder they are having cylinder to sell in black costing Rs.500. but not to give to the customer. When on 22.08.2008 he came in our apartment to deliver some ones cylinder my mother asked for cylinder he said that...
Dear Sir,
My consumer Number is 641393.
I purchased my 2nd cylinder on 18th June 08.Today my previous cylinder got exhausted.So we changed the cylinder but the regulator was not fitting cylinder.If we would open the knob gas odour could be noticed.
We have removed the regulator and kept the cylinder aside.
Requesting you to send your engineer to rectify the problem as i have no other gas cylinder.
I have...
Recently I moved to CBD Belapur and I applied for a new gas connection at HP Cooking Gas service center operated by Raje Bhawani Shankar near CBD Belapur bus station (Tel.[protected].
I was put on a waiting list for about a month. Finally when I contacted them after one month, the staff person Mr. Rajesh Sawant was forcing me to buy a cooking stove and other accessories at exorbitant prices along with the gas connection. He...
I am resident of Mira road Mumbai, I am currently using HP Gas and the booking number provided by the delar at Mira road sheetal nagar is busy entire day and i am facing problem in booking.
They have also chganged the telephone number and the current booking number can be reached only if one have land line phone, i cannot bool my gas through my cell phone because...
Sir,
Since Bisht HP Gas Agency has been closed at Haldwani, Distt: Nainital, Uttarakhand, We do not know which is the new agency. It is learnt that Ajay Gas agency , Keecha has taken Over. No office has been opened so far in Haldwani. We do not know where to register for refill and how to get refill cylinder. We are completely in dark. Kindly let us know about the new supplying distributor and his office address with telephone number.br...
To
The Officer-in-Charge,
Customer Grievance Cell,
HP (Gas)Corporation Ltd.
Sir,
I am a consumer of HP GAS, My consumer No. is 701443, our Area Dealer is TRILOK Gas DISTRIBUTORS,BODLA ROAD AGRA. I have booked gas on 18/02/2008, till today they have not delivered gas to me. When I ask them, they always told me that u book your complaint .i book my complaint on 05/03/08. when i ask about my complaint...
Dear sir, this is to bring to your notice that my dealer is forcing me to purchase suraksha lpg pipe. They have even refused to supply refill booking unless and until I purchase suraksha. I would like to know whether it is mandatory to purchase suraksha.
Further, I would request you to look into the abominable behaviour that customers face from the dealers. Please note that CONSUMERS PAY FOR EVERY REFILL BOOKING AND WE ARE NOT PROVIDED...
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