[Resolved]  National Do Not Call Registry (Trai) / Airtel — D&D could not get activated since last 1 and 1/2 year

Address:Faridabad, Haryana

I had requested for activating DND sevices on our airtel number [protected], by sending sms "START DND" to 1909 on 20th Apr 2010. And immediately I had got an sms from Airtel customer care (121) as follows "Your reference number for Registering on NDNC is S[protected]. All promotional communication to your Airtel mobile should stop within 45 days from now". This message is still there preserved in my inbox. It's now over one and half year now, whereas it should have been activated after one and half month itself.

It is now over one and half year now, but still I am continuously receiving unwanted commercial calls and sms, which is really very unpleasant when I am in an important meeting, roaming or may be at some personal work. Even at mid nights I have been receiving such calls and sms.

If have also complained the same so many times to Airtel customer care but of no use. I have written mails as well to NDNC authorities, but again of no use. Finally I had to be here and lets see, if anything works out or not.

I have checked this number on the NDNC website and still this number [protected] is not registered with them.

Need to why such lapses, in such a technically advanced country???
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — already in NDNC but still get commercial calls and sms

Dear Sir/Madam.
Namaskar.

My Airtel mobile number is [protected] and i have registered for DND vide Registration Number: S[protected] dated: 19/07/2010. But till date I am receiving unwanted and unsolicited commercial calls and SMS. Kindly help stop all unwanted calls and sms.

i am receiving calls regularly almost everyday from these numbers: [protected]; [protected]; [protected]; [protected]; [protected]. Just on[protected] at 10:09 am i received an unwanted commercial call from [protected] and on 31st January at 15:38 from [protected]. I am not sure who are the companies.

the other day i spoke with airtel costumer care. one G. Bhargavi was interacting with me and she is not well versed in Hindi. She told me that my airtel number is registered with NDNC but not activated yet. Though she has noted my complaint under the reference number as above, my problem is not solved yet.

I request you to please please please activate my registration immediately and help me stop receiving commercial calls.

yours truly,

Swami Advaitananda

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