[Resolved]  Ngpay — refund of money

I had tried making an vodafone data recharge on 08/12/2012 from my ngpay account, the recharge was not made and instead the account was debited, the problem is that i have tried almost all the ngpay contact nos but none of them are being responded, it seems like the company doesn't even have what u call an customer care helpline .
I also mailed them at [protected]@ngpay.com still no response .and recharge a
mount was 1250 rupees.
Registered mobile no. At ngpay [protected]

Team NGpay if youare listening kindly respond to calls or mails .


Amit rangi
[protected] (personal number)

Sir,
My self sohan lal serving in air force. My complaint is that on 15 June 2012. I tried to book a spice jet flight on ngpay ( known as jigrahak mobility solutions)through net banking but by mistake my transaction two times failed and my total cash[protected]x2) was deducted from my SBI account number [protected]. After that I make a complaint to ngpay customer care but they said that money was not received by ngpay, than I approach to my SBI home branch ( Sbi suboroto park-new Delhi ) and give written complaint 2_3 times but they said that my money was transferred to ngpay account .but real thing is that till date my total money 11960 was not refunded. And both ngpay and sbi branch not taking satisfactory action.
Sir please help me.

My ngpay id - [protected]
My sbi a/c no.- [protected]


Thanks

Sir
i had tried to recharge a top up of reliance, but it could not been succeed due to the Flore of 3 d. Secure password, it is said to me to unlock your master card customer id like this. I am fail to understand that what should i do, please help me as soon as possible...
With regards,
[protected]

Hi

I was try to book railway ticket dated on 9/Feb/2014 and amount debited from my account but due to I were not register with IRCTC ticket was not booked and a amount of rupees 1044.54 Rupees and till date i have not getting my refund amount my refund id is [protected]. Please help on this asap. My register mobile # is [protected] and Emil id is [protected]@gmail.com. I emailed to the [protected]@ngpay.com still no response

Thanks
Chhitish Pathak
[protected]