[Resolved]  Nissan Micra — car with wrong registration

Address:Mumbai City, Maharashtra

To whom it may concern

This is in reference to our NISSAN MICRA purchased from flagship company showroom ICHABAAN NISSAN (booked on 27-12-10 & delivery on 8-1-11)
under the actual registration no MH04 EQ 8891.

The catch in the transaction lies that the company had given false registration no
MH04 EQ 8795 and vehicle id MDHFCUK13AB000535 delivered at our doorstep
Of my residence on 8-1-11.

Suddenly on 13-1-11 we received a call from the showroom stating that the car
Delivered was of wrong registration and now we want you to come to the showroom
And collect the corrected number plate MH04 EQ8891

We were in state of shock on understanding that we have been driving non octroi
Paid,wrong registration car so long and that too purposely done by the company.We could have been easily attracted any criminal cases and unknowingly be criminals.

Everyone is aware of terrorist activity in the country being so active,we could have
Been the scapegoat because of NISSAN.

Also we could not be entitled for any insurance claim incase of any mishap.

After coming out of the fear and blunder commited we contacted NISSAN customer
Care and showroom thru mail on 25-1-11with our problem.Shockingly to come to our
Rescue they were relectent and provided TOLL FREE no on 26-1-11.Neither provided With the complain no. nor any contact details for the senior management,just enquired About our telephone no.

We again reverted on 26-1-11 evening showing our annoyance towards there approach.Against which on 27-1-11 they provided the complain no IBMA[protected].There Executive was suppose to call us on but it never happened.

We are really disappointed with NISSAN’s approach towards our problem.Instead our Sympathetic they are not interested in contacting also.We would like you to take up the matter on our behalf for the TRAUMA,MENTAL HARRASMENT and BETRAYAL we Have undergone.

Looking for your help.

Regards,Jugal Jaju
Mumbai [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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