[Resolved]  Nissan Motors — Full Car Payment Refund

I had booked Nissan Magnite in December 2020 from Kandivali Showroom and paid the initial booking amount.

In June 2021 - After numerous followups, The showroom sales called me and gave me an allotment email with car delivery date of July 2021. The sales lead asked me to pay the full amount.

June 2021 - I paid the entire car payment. After following for the entire month i got to know that the car delivery is delayed and the showroom guys have no idea about when the car will be next delivered.

END July 2021 - I cancelled my car booking and the showroom sales lead confirmed to me that i will be getting my complete refund in 7-8 days.

I have been following up for my refund. Everyday the showroom guys and the CRM incharge is giving me new excuses but not my refund cheque.

I have a horrible experience in dealing with Nissan past 6 month from booking of my car, following for delivery and now following for payments.

The Sales never call back for any update. I have to call them every day now for my payment refund.

Pathetic Service. Very Stressful. No Customer Satisfaction. Booking a Nissan Magnite has only been a nightmare for me.

Regards,
Sonali Suvarna