[Resolved]  Onida TV Thunder — red colour has gone

SIRS,
I am a person attracted by your ad. “ OWNERS PRIDE ; NEIGHBOURS ENVY “ purchased a ONIDA THUNDER.21”.1200watts TV on[protected] from Vasanth & Co, Chennai.17 and 0.8 Ton SPLIT AC. 0n[protected] from Ratna Fan House.TNagar.Chennai.17 and got commissioned on[protected]. Frankly telling now “OWNER GOT ASHAMED AND NEIGHBOURS POOHPOOHED”
I did not meet such a problem from my earlier BPL TV using for more than 10 years and still in good condition, experienced now from your ‘THUNDER’. Red Colour has gone, I mean any colour combining with red loses its red component. Asianet emblem blue colour becomes green. Any scrolling news got blurred. I complained this problem with the customer care on 2-2-08 and the complaint number is 52638 they said. Nobody turned up till now. I am a minimal user of TV just 30 minutes a day average. I am upset over this problem may be with picture tube concerned.
Bill number : [protected] dt.19-10-07 Vasanth & Co. Chennai.17.Price.Rs.11500/- + Transprt
Now I request you to Replace your THUNDER with a New THUNDER or Repair this problem and extend the warranty for more years or Take back your THUNDER and return the cost with interest. Kindly reply me first then let me go to the next stage.
Next Split AC is working smart. But from the date of commissioning 23-04-07 not a single service personnel has turned up till now even after many calls. Now tell me what to do with these problems?
Bill number: 7086 dt 14-4-07 Ratna Fan House.TNagar.Chennai.17 Price.Rs.16490/-
Installation. No.1829.Direct Comfort Line.Nungambakkam.Chennai.34.Charges RS.1000/-
Chennai. 04-02-08