[Resolved]  Online Air Ticket From Travel Chacha — payment received but eticket not delivered

Address:

The Nilgiris, Tamil Nadu

dear sir
on 2/9/2010 i purchased 2 online air tickets from travel chacha i.e. bangalore to delhi and delhi to bangalore i got bangalore -delhi ticket but not delhi- bangalore, after enquiring they said that they have not received the payment for ticket , so i had to buy ticket at higher prices from another travel agent, but when i received my credit card statement it notified that the payment had been received by the agent, after that despite of several reminders through email they never responded even a single mail, in their acknowledgement mail though they acknowledge the receipt of the payment but now i am struggling to contact them
_______________________________________________________________

Transaction Acknowledgment
Payment Id : TCP[protected]
Transaction Date : 02-Sep-2010 21:41:56
Email Id : [protected]@yahoo.co.in
Total Amount : Rs. 3393
Status : Approved

Booking Details
Booking Ref No. : AOEQJQ
Description : DELBLR
Amount : Rs. 3393

You may contact us: 24 x 7 x 365 Support
From all Networks:[protected]
Others:[protected], Fax:[protected]
Email: [protected]@travelChaCha.com

On Sat, 25/9/10, anushil malhotra <[protected]@yahoo.co.in> wrote:

From: anushil malhotra <[protected]@yahoo.co.in>
Subject: Re: AOEQJQ, immidiate refund of my payment
To: "anushil malhotra" <[protected]@yahoo.co.in>
Date: Saturday, 25 September, 2010, 3:52 PM
Dear Mam / Sir
Refer to this whole mail through which I have complaint about non receipt of my e-ticket which I booked from Delhi to Bangalore, which you did not deliver reason given no payment received, due to which I have to buy the ticket at exorbitantly high price , I sent you a lot of mails but you did not answer because you do not believe in honest dealing, now I like to inform you that according to my credit card statement the payment has been made it was debited from my account on the same day i.e.2/9/2010 Rs.3393 the transaction particulars are IN,[protected]-3194049 , you are therefore requested to kindly pay me Rs.5600 the ticket amount which I paid to buy the ticket from other source kindly do the needful to avoid any consequences
The whole detail you will find in this mail itself

--- On Sun, 5/9/10, anushil malhotra <[protected]@yahoo.co.in> wrote:


From: anushil malhotra <[protected]@yahoo.co.in>
Subject: Re: AOEQJQ
To: "Travelchacha.com" <flights.[protected]@gmail.com>
Date: Sunday, 5 September, 2010, 10:00 AM


Dear madam,
Thanks for your answer, but I am realy surprised to read that you have not received the payment, as you have mentioned in your answer, for your kind information I am
pasting the copy of your acknowledgement email in which it was clearly stated that my booking was approoved, payment ID is also mentioned.
Kindly check your details and send me the eticket at your earliest, as I can not get the ticket at this price now

regards


sir above is the copy of the part of my mailsent to travel chacha