[Resolved] Panasonic — Bad Product & Service | |||
We bought a Panasonic Microwave less than a year back. About 10 days ago, it conked off and stopped heating anything. In spite of complaining and following up, the service guy only turned up 8 days after the first complaint. Now he says that the mechatronix of the microwave is spoilt - in less than one year!!!! Also, he claims that he cannot replace the part even though the machine is in warranty till we give him the bill. Where do I find a one year old bill? They can easily figure out if the machine is in warranty by checking the serial number. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
2014
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
View all Panasonic India contact information
We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@in.panasonic.com or revert on the ongoing thread itself.
Regards,
Customer Support Team
Panasonic India