[Resolved] Panasonic — Part not available scam

Issan25

Aug 26, 2022

Address:

Gurgaon haryana

Panasonic tv th43fx600d with product number 187ppnbfmc03089 has 4 year panel warranty. Around 20august2022 Mr rajesh kumar [protected] your executive visits take 1180 as service charge and told me that will replace part within 7 working days. Today i got call from [protected] who make a conference call to someone and told that we dont have part available in company. You can take new led from us by paying 17500. R u peoples doing scam with middle class families. There is a word law in india in consumer court and by today if my problem is not solved i file case today evening against Panasonic, Panasonic service centre and Panasonic employees. Dont cheat people by this methods.

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Oct 5, 2022

Complaint marked as Resolved

Replacement

Panasonic India customer support has been notified about the posted complaint.

Aug 26, 2022

Updated by Issan25 Panasonic tv th43fx600d with product number 187ppnbfmc03089 has 4 year panel warranty. Around 20august2022 Mr rajesh kumar [protected] your executive visits take 1180 as service charge and told me that will replace part within 7 working days. Today i got call from [protected] who make a conference call to someone and told that we dont have part available in company. You can take new led from us by paying 17500. R u peoples doing scam with middle class families. There is a word law in india in consumer court and by today if my problem is not solved i file case today evening against Panasonic, Panasonic service centre and Panasonic employees. Dont cheat people by this methods.