Panasonic Color Television — DEFECTIVE PRODUCT AND POOR SERVICE. | |
I HAD PURCHASED A 29 INCH COLOR TV FROM A PANASONIC DEALER IN NEW DELHI ON 14/9/2007 AND AFTER 3 MONTHS THERE WAS A PROBLEM WITH THE PICTURE AND SOUND QUALITY, AFTER 2 MONTHS OF GETTING THE PROBLEM THE SERVICE CENTER REPLACED THE TV BECAUSE THEY COULD NOT UNDERSTAND THE NATURE OF THE PROBLEM, AFTER 15 DAYS OF REPLACEMENT THE NEW TV SET AGAIN HAD THE SAME PROBLEM AND THE SERVICE CENTER IS AGAIN UNABLE TO UNDERSTAND THE PROBLEM. IN SPITE OF CONTACTING THE HIGHEST LEVEL OF MANAGEMENT THEY ARE NEITHER CORRECTING THE PROBLEM NOR REPLACING THE TV, THE TV IS IN WARRANTY PERIOD AND I HAVE ALL THE DOCUMENTS WITH ME. REGARDS SHOEB Was this information helpful? | |
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Comments
I HAVE PURCHASED 32 INCH PANASONIC TV FROM GAURAV ELECTRONICS PATEL NAGAR. I FEEL HARASSED AS IT HAS NOT BEEN INSTALLED AT 641, SEC.4, RK PURAM. NEITHER THE GAURAV ELECTRONICS IS BOTHERED NOR THE COMPANY PERSONS ARE PERFORMING THEIR DUTIES. IT HAS NOT YET INSTALLED AND ASKING MANY QUESTIONS. I PURCHASED IT ON 20.4.09. THEY ARE ASKING HAVE U GOT THE STAND SEPARATELY OR NOT. HE HAS NOT GIVEN SEPARATELY. WE DO NOT KNOW WHAT IS YOUR PROCEDURE. PLS. TAKE N.A.
Reply
I HAVE PURCHASED 32 INCH PANASONIC TV FROM GAURAV ELECTRONICS PATEL NAGAR. I FEEL HARASSED AS IT HAS NOT BEEN INSTALLED AT 641, SEC.4, RK PURAM. NEITHER THE GAURAV ELECTRONICS IS BOTHERED NOR THE COMPANY PERSONS ARE PERFORMING THEIR DUTIES. IT HAS NOT YET INSTALLED AND ASKING MANY QUESTIONS. I PURCHASED IT ON 20.4.09. THEY ARE ASKING HAVE U GOT THE STAND SEPARATELY OR NOT. HE HAS NOT GIVEN SEPARATELY. WE DO NOT KNOW WHAT IS YOUR PROCEDURE. PLS. TAKE N.A
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Complaints
2014
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0
Resolved
280
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