[Resolved] Panasonic — Cordless Phone Replacement | |
I have purchased cordless phone in the month of August and i have given to my fater in law in Gift. He opened the gift (after 10 days) to use the same that time Phone Display is not coming as well as some numbers are saved in the phone. Next day i went to dealer and complaint the same but he deined to replace the same and the i applied to Direct compant Panasonic for the same. We have correspondence for more than 1 month but they have deined to replace the same.
I want to send the legal notice as they are harresing and not replacing the same. I am very very disturbed for this. Please help in this matter.
Also i have the original bill and correspondence which will happened with M/s Panasonic team. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir/Madam
Please find the complaint number - PI-CS[protected]SR) which is pending since 2 month.
Before your executive is looking the same now nobody is responding.
Really i am very upset for the same.
Request you to please replace the phone ASAP.
NOTE: MY COMPLAINT AS GENUINE AS THE PHONE NUMBERS ARE SAVED IN THE PHONE AS WELL AS SCREEN DISPLAY IS NOT SHOWING.
SCREEN DISPLAY CAN BE REPAIRED TO YOUR SHOWROOM BUT THE PHONE NUMBER ARE SAVED, ITS MEANS THE PHONE HAS BEEN USED BY THE SELLER.
I HAVE COMPLAINT AGAINST SELLER ALSO, AND I AM REQUESTING TO COURT TO ISSUE A NOTICE TO SELLER ALSO.
Regards
Shashikant
[protected]
Please find the complaint number - PI-CS[protected]SR) which is pending since 2 month.
Before your executive is looking the same now nobody is responding.
Really i am very upset for the same.
Request you to please replace the phone ASAP.
NOTE: MY COMPLAINT AS GENUINE AS THE PHONE NUMBERS ARE SAVED IN THE PHONE AS WELL AS SCREEN DISPLAY IS NOT SHOWING.
SCREEN DISPLAY CAN BE REPAIRED TO YOUR SHOWROOM BUT THE PHONE NUMBER ARE SAVED, ITS MEANS THE PHONE HAS BEEN USED BY THE SELLER.
I HAVE COMPLAINT AGAINST SELLER ALSO, AND I AM REQUESTING TO COURT TO ISSUE A NOTICE TO SELLER ALSO.
Regards
Shashikant
[protected]
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
View all Panasonic India contact information
We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, Please feel free to write in at [protected]@in.panasonic.com
Regards
Customer Support Team
Panasonic India