Panasonic, Japan. Digital Camera Model Dmc Fx10 — Camera niot working after its for 7 days

We purchased a Panasonic Camera model DMC FX10 from Sinngapore From Mustafa Centre on 24th April 2008. We hardly used this camera for a few days then it stopped functioning. After a great exercise we found that the company has service centre at Indore in India which is around 200 Km from our residence at Bhopal. We then went to Indore and handed over the camera to M/s Narayani Services on 14/05/08. We have yet to rerceive our camera back even after continuos follow up with your all dealing service centres at INdore, Mumbai and Chhenai. They do not even respond especially your Chhenai HO. In the mean time a proposal also came from your local service centre wheather we can accept a upgrade model FX12 which we agreed but later on this proposal was also withdrawn. Now the question arises about the capability of your service centres as they have taken more than 3months to repair a camera. And also after its receipt what is the guareenty that it will work smoothly.
In view of the above we request you to please look in to the matter seriously get our Camera expedited and also please extend the warrantee fro another three months time. If Panasonic claims to be a company of QUALITY products, then they should extend the warrantee by three months time and at the same time pull up your Chennai Indore service centres for irresponsible behaviour towards customer. Hope we will get a prompt and favourable reply.