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Panasonic Microwave — SERVICE

I HAD BOUGHT A PANASONIC MICROWAVE OVEN OF MODEL NN-K544WF ON 1/08/06 AT VISAKHAPATNAM. AT THE TIME OF PURCHASE I WAS GIVEN TWO MOBILE NUMBERS IF I REQUIRED ANY SERVICES. WITHIN FIRST SIX MONTHS ITSELF THE KEYPAD FAILED. I CONTACTED THE NUMBERS GIVEN TO ME. THE CONCERNED PERSON ATTENDED TO IT AND REPLACED THE KEYPAD IN 20 DAYS TIME. IT FAILED AGAIN JUST BEFORE THE EXPIRY OF ONE YEAR WARRANTY. I CONTACTED THE SAME NUMBERS AGAIN. BUT THIS TIME THEY HAVE JUST NOT TURNED UP. THREE MONTHS HAVE PASSED BUT STILL NOTHING HAS HAPPENED. THEY JUST KEEP TELLING ME THAT THE SPARE IS NOT AVAILABLE. I REALLY CAN'T IMAGINE A SPARE NOT BEING AVAILABLE FOR SUCH A LONG TIME.
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    Customer satisfaction rating
    3%
    Complaints
    1655
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    phone
    +91 22 2230 1952
    location
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032