[Resolved] Panasonic — Microwave spoilt twice in two years | |||
We bought a Panasonic microwave two years back. Within a year it got spoilt and we were told to pay Rs. 8, 000 to change the mecatronix. This year again it stopped working and we were told we would have to change this part again. How can a machine get spoilt twice in two years. This is absolute robbery by Panasonic to make money on parts. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Panasonic India - I am absolutely appalled at your shameless behaviour. This is the exact message you sent to me ten days back on Facebook when i complained and then on mail when i mailed you my details. At least take the trouble to check if it is the same consumer that you have told these ridiculous meaningless lines and not taken action before doing the same again. Do you even plan to take any action or should I take you to consumer court?
You will notice that I had made a complaint regarding the same microwave a year back. How can a product be of such poor quality! Panasonic India just don't care about their customers. They used to have world class products and therefore a loyal customer base but it won't be long before their products stop selling completely thanks to their severe drop in quality and their pathetic customer service. NEVER AGAIN WILL I PURCHASE A PANASONIC PRODUCT!
Panasonic India, are you planning to resolve this?
Panasonic India, are you planning to resolve this?
exactly the same experience - #panasonicsucks
replacement of washing machine
I am suffering from service provided by company.since from last month my machine is not working I have complaint to Service centre. They Taken machine and could not slove problem since last month.machine is in their coustdy.14%
Complaints
2013
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us some time so that we can look into the matter.
For any further assistance, Please feel free to write in at [protected]@in.panasonic.com
Regards,
Customer Support Team
Panasonic India