Panasonic — No Service Till Date

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi Sir, I have register a complaint on 26/09/2013 regarding the ac is not cooling and fan is making noise and the complaint no is 111625. After registering complaint I was told that within 24 hrs you will get back a call from Service Center but i did not got any call from service center. On Saturday 28th September 2013 After two days i again called Panasonic Helpline, they gave me Service Center Name and Phone number of contact person, so i called to NIHONTECK Tech contact person Mr Sandeep. I got very rude reply from him that we not free to attend your call, we will do it tomorrow. I thought he might be having huge calls to attend so agreed on him. On Sunday 29th September 2013 nobody came nor Mr Sandeep Called me, so again i called him Please resolve my AC problem again i got same reply. Due to Mr Sandeep rude behavior i stopped calling him, from that day i keep calling Panasonic Helpline No. On Saturday 5th October Mr Sandeep Called me asking about AC repain feedback, i said ask feedback when you are done, So sends me technician on same day. Technician examines in 5 minutes not even touching AC said Gas is empty. He said i will take approval and then i will gas. He told me i will fill gas tomorrow ( 6th October 2013). for approval he needed my copy of AC bill so i gave to him. Since then i keep calling every time Panasonic Call center and they are giving me false hopes. My ac is in under warranty and i am facing such kind of problem. I really very unhappy and unsatisfied with the service with the Panasonic. I'm keep complaining to call center many times but no result. Please help me to salve this kind of issue. Thanks & regards, varun