[Resolved]  Panasonic Plasma Th - 50xt50d — 3D VIEWING NOT WORKING

Address:Mumbai Suburban, Maharashtra

MY NAME IS HITESH CHHEDA MY MOBILE NO IS [protected].

I HAVE PURCHASED 50 INCH PLASMA TV ON 12/08/2012 FROM CROMA STORE, JUHU,MUMBAI. THE PRODUCT COMES WITH PANASONIC 3D GLASS & WAS INTALLED ON 14/09/2012 BUT NO DEMO WAS GIVE. I HAVE CALLED THE SERVICE CENTRE FOR THE SAME & THEY SEND SOME ONE FROM HIRA ELECTRONIC. THE PERSON WAS UNABLE TO GIVE THE FULL DEMO ABOUT THE PRODUCT. I HAVE LODGED ANOHTER REQUEST FOR THE SAME WIDE REQUEST NOS. 089035 , 006265 & 020020. I HAVE TRIED TO CONTACT THE SERVICE CENTRE FOR MY SERVICE REQUEST. THEY CALL BACK ME & CONNECT WITH HIRA ELECTRONIC ONLINE FOR THE SAME, BUT NO ONE ATTENDED MY CALL TILL DATE. I ALSO CALLED DIRECTLY TO HIRA ELECTRONICS & THEY GO ON SAYING " WE ARE SENDING TODAY / ALREADY PERSON HAS GONE FOR THE SAME / ETC ".
PLEASE GUIDE ME FOR MY COMPLAINT & TAKE STRICT ACTION AGAINST THE COMPANY / SERVICE CENTRE.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customers,

We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.

For any further assistance, please feel free to write in at [protected]@in.panasonic.com or revert on the ongoing thread itself.

Regards,
Customer Support Team
Panasonic India
Dear Customer,

As per the information received from our customer support team, our service officials will soon arrange a senior engineer at your place and resolve your problem on priority,

Please reply if you face any inconvenience or require any other help from our side.

Regards,
Customer Support Team
Panasonic India

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