[Resolved] Panasonic Refrigerator — Refrigerator never cool a water bottle

Salmabhanu

Address:

Srikakulam, Andhra Pradesh

We bought panasonic refrigator on 16/4/12. Model num-NR-BU343 MS2N FOR 27 THOUSAND.from 2nd day of purchase it started giving us trouble.many phone calls i done to shop,after 2 days technician came but the problem never ends.when we open door its smell . I cannot expres in words.iam diying with problem.pls any body help me to solve the problem.it never cool a single water bottle to.i had made a big mistake by purchasing panasonic refrigator..i hate panasonic products.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Salmabhanu

It never works

Panasonic India Customer Care

from New Delhi, Delhi

Verified Support

Dear Salmabhanu,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Panasonic India

ssbubber

Hi Salma,

I am also planning to buy the same refrigerator - what do you think?

Was your problem resolved?

Thanks,
Sarabjeet

Wajid Ahmed

from Aligarh, Uttar Pradesh

I have panasonic refrigerator
model no. NR-BU343 MS2N have no cooling from last fifteen days i have complain were i had purchase this unit but no responce.
Panasonic services is very bad we never buy this company forever.
My contact no.[protected]
Aligarh UP india

Rahul S Gurav

from Delhi, Delhi

I have Panasonic nr bu343, has cooling issues, we called the toll free no, they gave no of some local company for repair ( S K Enterprises), seems like some kind of racket, these SK Enterprises charged me 4430/- for some pcb problem, immediately after the repair the fridge was still not cooling, then they came again and did something, seemed fine, anyways it was winters in Delhi so was very cold, but again now a month ago we have noticed no cooling in refrigerator section, this SK Enterprises are saying it's out of warranty and washing their hands off, SERIOUS ISSUE WITH THIS FRIDGE, DO NOT BUY PANASONIC, SERVICE SUCKS, UNEDUCATED PEOPLE APPOINTED BY PANASONIC TO SERVICE / REPAIR THEIR EQUIPMENT. IF YOU ARE A GENUINE COMPANY ATTEND TO MY COMPLAINT AND RECTIFY THE ISSUE. MY TEL NO IS [protected]. RAHUL