[Resolved] Panasonic — Replacement of PLAZMA TV | |||
I purchased 42 inch Plazma TV, panasonic make, of rs. 50, 000=00, from M/S Navrang Electronics, Saharanpur in last week of July. On the same day of Installation a line (defect) was appearing on the display panel. After Complain, Company called me and confirm the replacment of Plazma TV with same cost of LED TV, approximate 20 days ago. Company confirms me to send LED TV soon within 2 days, whenever I ask them, since 15 days approximately. But Still no response is obtained and i have called customer care many times. What should I do. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Panasonic customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I am too much tired off your bad service.
I need back my money.
Not interested in your service.
I am going to Consumer Court.
I need back my money.
Not interested in your service.
I am going to Consumer Court.
Dear Krisha,
We would like to help you resolve this issue as soon as possible and so we request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
Regards
Customer Support Team
Panasonic India
We would like to help you resolve this issue as soon as possible and so we request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
Regards
Customer Support Team
Panasonic India
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, Please feel free to write in at [protected]@in.panasonic.com
Regards
Customer Support Team
Panasonic India