[Resolved] Panasonic — want our air conditioner to be replaced | |||
i have purchased a new panasonic split ac of 1 ton. the problem with it is that it is not working. when it came, the pressure of the gas in outdoor unit was more than required. it was solved by two of your members who came to visit our place. but they could not solve the problem. the compressor is not working properly and it gets stop after few minutes and the second problem is that the swing motor is also not working. it has been 3 weeks that we are waiting for the problem to be solved. we have asked them to replace the product but they are saying that its a small problem and they will correct it. but till now none of our problems has been solved. i don't want these repairing because i have purchased a new product so why should there be repairing for it. i think panasonic is a big reputed company so we want our service till that level. i request you to urgently replace the product. thanking you Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, Please feel free to write in at [protected]@in.panasonic.com
Regards
Customer Support Team
Panasonic India