[Resolved] Panasonic — No effective response from the customer care | |||
Respected Sir, I beg to state that i brought a Panasonic 29" color TV(Rs 13000) model -29fx20, serial no.rk-[protected], from khandelwal electronics(katwa,Dist.-Burdhawan,W.B) on[protected]. But it became defective on[protected]. From then I am just running behind the Panasonic agents and offices of Burdhawan branch. Once a agent from Panasonic came to my home investigate the TV and said Rs.7000/- is needed for repairing. on Sun, Feb 21, 2010 , I send a mail regarding this matter to the H.O [protected]@npi.panasonic.co.in, but still i have not got any response from their side except a mere e-mail and a phone call, in their call they said ok I have to only pay the service taxes, but after that no sign of response came from their side. please look on this matter. N.D Ghosh Beloon,Ketugram Dist-Burdwan.(W.B) PHONE NO.- [protected]/ [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
i have been facing the same issue with customer care of Panasonic...i have already made several calls, written mails to there escalation team still no response from panasonic...worst of all there brand shops are not providing bill for the products purchased
Reply
14%
Complaints
2013
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
View all Panasonic India contact information