[Resolved]  Pasco Automobiles / Maruti Zen Estillo Vxi Abs — Re-imbursement of expenses due to non delivery

MARUTI UDHYOG — zen estello vxi abs not delivered after giving availability certificate

Copy of my complaint to maruti corporate office




To,
The corporate office,
Maruti suzuki india ltd
Plot no-1, nelson mandela road,
Vasant kunj, new delhi-110070



Re-imbursement of expenses due to non delivery
Of vehicle even after giving availabity
Certificate

Sir,

1. I, wing commander ck verma of 2228sqn af got issued local purchase order no. Ls[protected] and authority letter no. Al[protected] dated 06 mar 09 for zen estillo vxi abs (For rs 3, 43, 368/-) after i was given written and confirmed availability of the vehicle as desired by me (Photo copy attached). After completing all the formalities on 06 mar 09, i am shocked that till date pasco automobiles (Maruti dealer) has not provided me the vehicle. The same case happened with me when i booked the vehicle in the month of nov 08 and had to wait for two months before cancelling the complete purchase order (Copy attached).

2. I have incurred heavy financial losses besides undergoing the mental agony for last for more than six months. The details of my losses are as under:-

S. No purpose expenses incurred
1. Cost of making draft (Nov 08) 900.00
2. Travel to/from hissar 1000.00
3. Travel to/from hissar for cancellation 1000.00
4. Cost of cancellation 500.00
5. Cost of re making draft 900.00
6. Travel to/from hissar 1000.00
7. Travel to/from hissar for cancellation 1000.00
8. Travel to/from hissar for cancellation 1000.00
9. Payment or deposit of draft 550.00
10. Cost of telephone calls 1500.00
11. Loss of interest on the amount for 06 months 9000.00
12. Miscellaneous expenses 1000.00
Total 19, 350.00

3. The above mentioned expense is no exaggeration as i am attaching necessary documents along. I had to take out money from my provident fund and hence the interest lost is actual.

4. I have also complained to the customer care of maruti twice on mail and once on the toll free number. The complaint number is [protected].

5. It is requested that losses incurred by me (Rs - 19, 350/ — ) may be re-imbusred to me by 30 may 09, failing which i will be left with no choice but to take up the matter through consumer forum.



Yours sincerely




(Chaitanya kumar verma)
Date: wing commander


Copy to: (1) regional office, maruti suzuki india ltd, plot no-1, nelson mandela road, vasant kunj, new delhi-110070

Maruti Suzuki is the worst vehicle to own. The quality of the metal used in the car is of lowest grade tin. This would cause concerns of safety and maintenance. The driving experience of the car also deteriorates very fast. You'll find more Maruti Suzuki cars broken down on high ways than any other make.

Consider this a blessing in disguise, and get yourself a car from some other make. Trust me the 20, 000 you lost has saved you and your family much trouble in the long run.

Never own a Maruti Suzuki car.

@pasco_auto cheater, cheater, cheater... fraud, fraud, fraud... We'll send it daily until you resolve our issue.

Dear Friends, please tweet above msg daily on twitter. I started doing this. We tweet this msg until they resolve our issues.
Regards,
Sunil Gupta
[protected]