[Resolved] Paypal — not refunding money | |||
I bought online one 'GPS Watch Tracker Quad Band SOS Cellphone SMS Message' at e bay web site 0n December 21,2011 (Item number[protected] which I required for my father who is suffering from Alzheimer disease to find out his location if he is unable to find the way back to home & made payment of Rs.6062.02 through paypal eBay. Payment was done on December 21, 2010. (Unique Transaction ID 0FW48093HJ6086647)However the product I received was non working,did not carry any brand name and appeared to be spurious.I complained to merchant but when things did not resolve I made a complaint to paypal.Paypal company advised me to send the item back for refund of my moneyunder their buyer protection policy.On their advice I sent back the item back to merchant through India Post.Now paypal says that this shipping label which has been issued by Indian postal department a government agency is not valid so I am not eligible for refund and have closed this case.Even seller is not denying receipt of returned item. I feel totally cheated in this process of online shopping .First I spent money to buy the item and further more money was spent by me on shipping back the item to merchant and now my irony is that I am not left even with spurious item which I had received.I am sure you will investigate this thoroughly and see to it innocent customers are not cheated through online shopping.Paypal may be instructed to return my money back immediately. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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