Paytm — Cheating | |
Paytm is a website that allows you to recharge your mobile online. The home page has the web address as follows: http://www.paytm.com/userLogin.htm. I regret to inform users that out of the recharges made by me for my mobile number [protected] on three occasions the recharge had failed. I had to write to them many times before I got back the refund of two of them. This needed a lot of effort and patience. One of the failed recharges is still not refunded and I am so fed-up that I have given up the hope totally. Fortunately, I have kept a record of all the email correspondence between Paytm and myself. I feel that it is my moral responsibility to let others know about this experience. If the owner of this website is made aware of these failures, he will definitely make necessary improvements needed for his website. I wish them good luck. Was this information helpful? | |
 3 Comments | |
Comments
Order name-0 Degree Black Cotton Sweatshirts (Size-XL)
ORDER NO. [protected]
The product cost which i got is just 599 Rupee in the price tag. and you have charged 999 rupee for this ??
I just need the full refund or else i am going to post the Images all over social websites... u are just a worst site.. can’t be trust u guys...till now i have done so many purchase i think in all the purchase you have cheated me... you have very less number of time so kindly arrange a call back as soon as possible... and I need full refund.
And also find the attached Image File evidence of frauding.
ORDER NO. [protected]
The product cost which i got is just 599 Rupee in the price tag. and you have charged 999 rupee for this ??
I just need the full refund or else i am going to post the Images all over social websites... u are just a worst site.. can’t be trust u guys...till now i have done so many purchase i think in all the purchase you have cheated me... you have very less number of time so kindly arrange a call back as soon as possible... and I need full refund.
And also find the attached Image File evidence of frauding.
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the Order number and the recharge amount at [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com