PayTM Mobile Solutions Complaints & Reviews

I recharged my no [protected] with Rs100 on 1st august. It has not been recharged and Rs 100 has been debited from my online account. Please refund my Rs 100

ref no[protected] for recharge of Rs/ 200 Fm [protected] on 29.7.2011 at 10:54:19 AM hrs vide order no 3039270 failed. till date amount is not credited to my mob no [protected].kindly register my complaint & do needful to redress my grievance.

Dear Sir/Madam,

please find the details bellow .
Order Number : 2965980
Registered User : [protected]
Mobile Operator : BSNL
Mobile Number : [protected]
Recharge Amount : 110.0
Payment Mode : Credit Card (HDFC BANK | 528945)
Transaction Date: 26-Jul-2011 02:40:57 PM IST

i made a recharge but still didnot get recharged my mobile . pls get back to me within today . otherwise i will have to go with the legel procedure......(this is my second mail)

On the date of 14 July 2011 i was make a online recharge of my BSNL Mobile No. [protected] with Rs. 55 and the Order No. was 2629388 after making the payment i receive a massage that transaction is complete but i was not receive any amount in Mobile Balance . for that i make a complaint by mail to the company on 15 July and they revert me on 16 July that they had the successfully make this transaction but its going to be pending by the Mobile operator Company . for that i was also make call to the BSNL and they tell me that they had no receive this type of request , than again on 17 July i made a mail to [protected]@paytm.com and this time they revert that recharge was not successful and they will refund my money by deposit in my account. But today 27 July still not receive my money . Between these dates i was sending the mail no. of times . So please be aware from this type of Fraud Company .

Dinesh Kumar
[protected]

dear sir,

I am SOUMYA ,I have recharged through in 25 jul-2011 paytm.com.rs 40/-but rechurge is unsucessful n i gota mail form payt.com this side.n write refunds withis 2 hours.after the we mail [protected]@paytm.com 3 times,n reply me We strive to answer all customer queries within two business hours.but still no mail n no refund please sir see the detail...n please sloved my problem.


## Please do not write below this line ##
Ticket #[protected]: Fwd: PayTM | Payment Confirmation

Thank you for contacting PayTM customer care.
We strive to answer all customer queries within two business hours.
We will get back to you shortly :-)
Best Regards,
The PayTM Team
Your request summary is:



soumya dey, Jul-26 09:08 (IST):
[protected] Forwarded message[protected]
From: <[protected]@paytm.com>
Date: Mon, Jul 25, 2011 at 3:24 PM
Subject: PayTM | Payment Confirmation
To: soumya.[protected]@gmail.com

Dear Customer,
We regret that your mobile recharge transaction on PayTM was unsuccessful.
Your transaction failed because of a technical error at Vodafone - Delhi
NCR. We will keep trying to recharge your mobile for the next 2 hours. If
even after 2 hours the error persists then we will initiate a refund for
your transaction. You will be intimated about your refund through SMS and
Email.
Your transaction details are:
Order Number : 2935250
Registered User : [protected]
Mobile Operator : Vodafone
Mobile Number : [protected]
Recharge Amount : 40.0
Payment Mode : Debit Card (ICICI BANK | 421627)
Transaction Date: 25-Jul-2011 03:22:13 PM IST
Note: This Transaction will appear in your bank statement as 'PayTM' or
'One97'. The bank transaction id is [protected].
For any queries about your transaction, you can contact us at [protected]@paytm.com.
Please don't forget to mention the Order Number while writing to us.
Thanks again for choosing PayTM - the easiest to use and most reliable
destination for online mobile recharges in India!!!!
Best regards,
PayTM Customer Care
[protected]@paytm.com
[protected][protected][protected]
This is an computer-generated receipt and does not require a signature.

i have recharge my mobile [protected] with 11rs through www.paytm.com on 23rd july and 11rs was debited from my bank of india account but not credited to my mobile no.

Respected sir
I am sijin my mail id sijin.[protected]@gmail.com .23/07/2011 morning 04.27 I try to recharge my TATA INDICOM mobile([protected]) to my debit card (via pay TM ) . After submit my password in my hdfc bank account 100 rupees cut i received the massage also but till my mobile was not recharged please do the needful for recharge my mobile

I have doing a recharge through paytm.com for my mts data card -[protected].Amount of Rs-999 deduct from my account .I was paid this amount through my debit card.But still yet i have not received any confirmation from their end & still yet my data card showing a zero balance.I have already forwarded a mail to the care team regarding my problem But no one is responding.

Please solve this issue or suggest the best way so that this issue has been resolve.

2 times i'm trying recharged my mobile, but the money was deducted from my account but i didn't get any reply. the message showing that the gate way problem.
my mobile no is [protected]

I have paid you Rs 60 from my account through net banking for
recharging my registered no. [protected] with Rs 60 on 1.07.2011.
The payable amount was deducted from my sbi account as per the account statement. But i didn't receive any kind of recharge top up from your end.
kindly solve my problem. I am attaching a copy of the statement.

Dear Sir,

I recharged Airtel Digital TV No. [protected] by Rs. 500. Money is deducted
from my account but recharge is not done. I recharged on 1/07/2011 at 6:08
p.m.Please get my money refunded.

it shows please wait while we process your request for last one hour.

I recharged via credit card.

Please take legal action against them they are cheating people.
br...

I have first time used the prepaid mobile recharge website, http://www.paytm.com/
seeing one of their promotion for 25% off. This was a really attractive offer and I
instantly registered and paid for the Rs 111/= prepaid recharge for my mobile
subscription.

However after 5 days the recharge is not credited, and I have already complained
this to the customer care over email, however there is no action taken by the
PayTM yet.

Hope the PayTM Customer Care looks and takes action on this asap

My Order Number : 2103722

Hello I recharged my reliance digital tv no.[protected] for Rs. 250 using SBI net banking.Your site told me that bank refused the transaction but Rs 250 have been debited.No transaction slip was generated.SBI sent me sms that the transaction to Paytm was successfull but u are saying that it was unsuccessfull and now I have Rs 250 deducted for no reasons.Kindly look into the matter.
My registered mobile no is [protected].

Dear Sir/ Madam,
With reference to above subject, I would like to inform you that on
18.06.2011 I have paid Rs.4214 through mobile banking using HDFC Credit Card
to DishTV account and same has been debited to my credit card account as
Desighner Jeans payment, I do not know how a secure connection like PayTM
was resposible for this.
Please investigate the same and do the needful as soon as possible
Manoj Nair
Note: HDFC is investigating on a best effort basis by providing them duly
signed Cardholder Dispute Form (CDF) with the details of transaction
(Transaction amount, Transaction Date and Merchant Establishment) that I
am not in agreement with to enable them do the needful.

my taransaction through paytm.com got 2 times declined after deduction of balance from account
once rs.50 for tata docomo
and
rs.110 for bsnl
please help me out about this problem as i used twice the website i got trouble.

on 16-Jun-11, i have requested for 4 recharge..worth 290rs

FIRST:
amount:11 rs
order number:1999004
mobile number:[protected]
Invoiced to PayTM customer [protected]

SECOND:
amount:169 rs
order number:1999128
Transaction Response : Recharge Failure
Invoiced to PayTM customer [protected]
Recharge for Reliance CDMA mobile number [protected]

THIRD:
amount:100 rs
order number:2004198
Transaction Response : SUCCESS
Invoiced to PayTM customer [protected]
Recharge for BSNL mobile number [protected]

FOURTH:
amount:10 rs
order number:2004520
Transaction Response : SUCCESS
Invoiced to PayTM customer [protected]
Recharge for BSNL mobile number [protected]

IN ALL ABOVE REHARGE I COULD NOT GET ANY AMOUNT.. BUT PAYTM HAS DUDUCTED MY MONEY...

Help me please......

Dear Sir,

With Refrence to the above, I have Recharged from Site www.Paytm.Com of My Mobile No. [protected] with Rs. 50.00 on Dt. 09.06.11 with State Bank of India Online banking.

The Payment is Deducated from My Account with refrence No. 18558553IG53832736 & Amount transfer to INB Pay TM Mobile Solutions P TECH_PAY Payment Account No.[protected] On Dt. 09.06.2011.

But till date i have not received my recharge.

you are requested to kindly refund my amount in my bank account/ Recharge my mobile no. with Rs. 50.00

Thanks

Saurabh Garg

In my first attempt online mobile recharge through PayTM.com vide order No-1885056 dt09.06.2011 recharge failure in my Mobile No-[protected]. But deducted Rs50.00 from SBI Account. SoKindly request to PayTM.com to reacharge Rs50.00 to my mobile or return the amount to my SBI account.