[Resolved] Paytm.com — Paytm Cash Transfer to Bank - Order # 17851039 | |||
Hi, I had transferred some fund from my ‘Paytm Cash Account’ to my Bank Account on 12th Feb. Please find the details below: Date Order No. Details Paytm Cash (Rs) 2/12/2012 15:21 17851039 Transferred to Bank 296 But, till date the amount has not been credited back to my Bank Account. Neither have I got the Transfer Details from Paytm (as claimed in their FAQ) so I could contact the Bank about the same. I have send frequent e-mails to the Paytm Customer Care but there is no reply from there end. Kindly look into it on urgent basis. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com