[Resolved] Paytm. (Website: To Recharge Phone) — Not refunding the money

Shiven.anand

Address:

West Delhi, Delhi

I have tried to make a transaction on paytm.com they are into online shopping, which provides a platform to recharge mobile phone online. I have made an attempt to recharge my phone using my credit card, but my transaction got failed and my card was charged with Rs. 500. I have sent several email to paytm.com at [protected]@paytm.com, but I am yet to receive any revert from them. They have not mention any number on which customer can reach them in case of queries. I feel hopeless and cluesless about whom should I approach for my refund of Rs. 500. I am writtting to you with a big hope that you might help me raising my issue to the concerned person at paytm.com and help me get my refund. Following is the transaction number for reference.

Transaction Number:
[protected]

I am reachable at shiven.[protected]@gmail.com and my phone number is [protected].

Shiven Anand

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Aug 13, 2020

Complaint marked as Resolved

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Comments

joliangela45

from New Delhi, Delhi

i am angela...i felt worst exprnce with paytm..i did rechge 4 my bf..he was shoutng n abusng me jst bcz i said him i had dne d recharge alrdy on ur no..but wen i cnfmed tat pay tm hvnt dne any rchge on his no i got like beatng my head to d walls n felt to disgustng..i want paytme to refnd my mony back othrwse i will go 2 d court .. my bf is a captain in army so he will 2 fght 4 d fraud u paytme did 2 me..fraud n cheat! ..how can u pple play with d sntmnts of inncnt pple?i want my 3000 bugz whch u fraud and disgsng pple took away.fraud and disgstng site on the web..pple dnt ever trust thez pple ever.