[Resolved]  Personal Loan — Abusing and threatening

To, Dated: 06/11/2008

The Head

Customer Care Department

Standard chartered Bank

New Delhi



Reminder -1



Subject : Complaint against your employee Mr. Prateek Jain at your Delhi Office

for abusing and threatening.



Dear Sir,

This is with reference of my earlier letter dated 03/11/2008 and, to bring in your kind notice again that, I had taken a Personal Loan from American Express Bank Ltd, vide unique account no. 179367 in april’2006. But after takeover/merger with SCB, Standard Chartered Bank never informed me regarding this issue and new Personal Loan Account number.



Last week, I got a call from above said people regarding above said issue, he told me to give him cash but, I denied to release cash to him. I told him to deposit payment through cheque only but for that I need any authenticated document directly from bank, and, only then I will able to issue cheque to SCB. I further ensure him that Payments are not issue, but I need authenticity, whether I am giving money to the right hands or not.



Above said person again called me in morning of 03/11/2008, when I strictly told him not to pay in cash and need authenticated written letter from Standard Chartered Bank., this fellow started to abusing and threatening me. I still told him that this is not the right way to speak your customer but he was not ready to listen me.

Now I am compel to write you to take a strict action against him and clarify to me also through written communication, otherwise, I will compel to approach legal authorities, Police, Consumer / civil court.



I again request to do needful.



Regards





Amit Saxena

110-Aravali Tower,

Kaushambi, Ghaziabad (U.P.)

mobile no. [protected], [protected]