[Resolved] Personal Loan From HSBC — CIBIL record not updated
I had availed a personal loan having loan a/c no[protected] from HSBC Bank Pune. My loan has been repaid in month of July 2008 as per bank No Dues letter dated 28 July 2008 and the bank has also refunded me the excess amount of Rs 4812.14 towards the closure of loan. I am suprised that the CIBIL records have not been updated till today and there is an outstanding of Rs 10170 against my PL of HSBC Bank. I don't avail any PL apart from the PL of HSBC. So I requested bank to please update the same in CIBIL mentioning that the loan has been repaid and there is no outstanding against me by mail on 3-2-2009 and again on[protected] and last on[protected]. I got reply from Bank mentioning that I should call up the local pune office no 26001117. But when I called that number I was told that we cannot help you. After giving repeated reminders the bank is not ready to look into my matter. Why bank is doing this I dont know. So I request you to please look into the matter and help me out.
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Aug 14, 2020Complaint marked as Resolved
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001