[Resolved]  Philips Digital Photo Frame — product defect

Address:Chennai, Tamil Nadu

The digital photoframe was in Warranty period. The product was not working.Located the autorized servicing agent in Adyar - Clarity Electronics and handed over the defective product on 21 May 2011. He promised to replace with new one within 4 weeks. But no action. Whenever we contact them on person or phone, they keep giving execuses with no action. Phone no. of Clarity electronics[protected].

Pls help

Radhakrishnan
18 / 12 , II cross,
Indiranagar,
Chennai - 20.
Phone 24421083
email. [protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Philips digital photo frame — non receipt of items since June 10

I had done online transcation for purchase of Philips make digital photoframe on 20.06.2010 from Bag It today (Living Media, Delhi). The details are as under:
Auth Code : 000104
Amount : 7,498.00
Transaction Date : 20/06/2010
Merchant Name :Living Media

Since last one year i am following up with thier official but they didnt turn up. after long followup with HDFC BAnk Credit Card division they come to lnow that the said item was dispatched in delhi itself. copy enclosed for your ready reference.

Now, kindly help me to get the refund of Rs. 7498/- for non receipt of itmes.

Encloser : 1.Credit card statement
2. Documents received from HDFC Bank

Regards

Ramesh Akhade
[protected]

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