Dear Sir
I had purchased a stress reliever ball costing Rs 50/- from a Planet M store in circular road ranchi.The ball had a bar code label which is common practice among modern retailers.I returned to my home, which is five minutes walking distance from the shop.I removed the bar code label, However to my surprise I found that the ball which was of soft material(May be rexin) had a deep cut ..I immediately went to the store and asked for replacement.However they refused stating that the bar code label has been removed.But I said..I have got the bill.But they refused to replace the same.
Though the value of the material may be less.But I as a consumer deserve better products
Thanks and Regards
R.Visvesvaran Was this information helpful? | 
i had been to a number of planet m stores in mumbai...one thing i have noticed in every store is tht the staff puts on the music too loud...much to cause discomfort to the ears...m not even able to sit n choose a music cd...just feel like going out of the store...n when we complain the staff just says ok...but dont bother to decrease the volume...n on tht show a lot of attitude...so we end up buying nothing even though we want to...i request u to look into this matter...
Thanks in advance
Gautam.