[Resolved]  PNB — CASH HANDLING CHARGES

We are the customer of your bank branch mayapuri since 1998. We are operating 3 three current accounts and 10 savings account in said branch.
Sir we are facing the problem of cash deposit in home branch. Earlier the branch posted the notice of Rs. 10 per packet charges for deposit of cash in excess of 10 Packets in a single day, so we were depositing the cash keeping in mind that the packets would not be over 10 packets in one account.

But now, the branch recently posted the notice of Rs. 25 per packet charges (for cash denomination of Re. 1, Rs. 2, Rs.5, Rs. 10, Rs. 20, Rs. 50) in excess of 1 Packet deposit (w.e.f 15.02.2010). After seeing the notice,we told Mr. Mahendirata, the manager of Mayapuri branch to give us the H.O. notice for Rs. 25 /- charges. But the manager said that “ the notice are not from H.O. but for recovering the expenses of branch, we are taking this decision”.

So, Please either intimate the branch to stop charging Rs. 25 per packets or give us the H.O. letter/notice of Rs. 25/- per packet charges.
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Aug 13, 2020
Complaint marked as Resolved 
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I have a cc a/c in pnb siyana branch . This is my base branch now a days pnb peoples charge a cash deposit charges when we deposit a amount more than 50000/- . bank chg. 1 rs. per thousand on excess amount . when i talk to sr. manager he is helpless to describe me about this then i call to toll free then pnb people told me about this this charge is very uncertain.

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