Punjab National Bank [PNB] Complaints & Reviews

We are the customer of your bank branch mayapuri since 1998. We are operating 3 three current accounts and 10 savings account in said branch.
Sir we are facing the problem of cash deposit in home branch. Earlier the branch posted the notice of Rs. 10 per packet charges for deposit of cash in excess of 10 Packets in a single day, so we were depositing the cash keeping in mind that the packets would not be over 10 packets in one account.br...

Dear Sir/Madam,
I have my PNB savings account in Hatibarkhala branch in Dehradun, My account no is [protected].Yesterday I wanted to withdraw Rs. 2000 only from the ATM counter of Canara bank, Kalkaji onsite, New Delhi. The transaction was shown in the transaction slip. 2000 Rs. was deducted from my account but there is money came out. What I have to do to get back my money?
With Regards,
Anasuya Mitra
India Meteorological Department,
Lodi Road, Delhi

Respected sir,

My name is abhimanyu chawla, I went to PNB ATM to withdraw money(Rs.1000/- ) from my standard chartered bank ATM card( savings account ), after entring the required amount I pressed OK key and as always the ATM machine showed statement 'please wait your transaction is being processed' , the statement was there for around 10 seconds after which it showed ' TIME OUT'. I repeated the same process to withdraw the money(Rs.1000/- ) which was successful but the balance that was shown in the receipt was Rs. 2000/- less than the previous balance. The amount (1000 Rs.) was charged even for the transaction in which i did not receive any cash. I wish the extra amount( Rs. 1000/- ) that was charged to be added back to my account. I request you to look into the matter and do the needful.

DETAILS:

PNB ATM ID- N1449600 ( F Block, Vikas Puri )

DATE - 05/FEB/2010

TIME- Around 12:33 PM

ATM CARD NO.-[protected]
(Standard chartered bank)

Savings account no.[protected]
(Standard chartered bank)

Regards,
Abhimanyu Chawla

hi
this is agam maurya iwant to complaint against this bank(punjab national bank) that they charged rs 40/ per page for issuing my bank statement in pune kothrud branch.
the branch manager of kothrud branch pune told me that you account is of bareily u.p other state so you are not allowed to issue bank statement and when i ask them to give me in written about this than they said u will get ur statement tomorrow but for that u hav to charge RS 40 per page for that.
thanks plz take my complaint seriously...............

No cash received from ATM but debited from A/C
I AM TITU KUMAR SERVING IN THE SUGAR MILL I HAVE GOT SAVING BANK AC NO [protected] IN PNB FALOUDA MUZAFFARNAGAR BRANCH .ON 06 OCTOBER 2009 I VISITED THE ATM OF BANK OF CORPORATION BANK OF INDIA KHATAULI MUAFFARNAGAR. THERE I ENTERED THE AMOUNT OF RS 10000 FOR WITHDRAWL FROM ATM MACHINE BUT I COULD NOT RECEIVE THE AMOUNT HOWEVER THE TRANSACTION SLIP STATED THE DEBIT OF THE SAID AMOUNT.THERE AFTER I VISITED THE BANK MANAGER OF THE PNB, FALOUDA MUZAFFARNAGAR AND I CALL MINIMAME HANDRED CALL TO CALL CENTER ,COMPLAIN NO. 20564125 ON 08/10/2009.BUT NO POSITIVE ACTION HAS BEEN TAKEN. SO I REQUEST YOU TO REDEPOSIT THE AMOUNT BACK TO MY AC.

THE TRANSACTION DETAILS ARE :

PLACE : CORPORATION BANK OF INDIA KHATAULI MUZAFFARNAGAR U.P

DATE : 06 OCT2009

AC NO : PNB AC [protected]

TIME :15:16:18 PM

HELLO SIR / MAM

My name is TARUN CHAUDHARY from delhi and i am banking with pnb from last 6 years
I trusted on pnb alot but on 30/1/2010 I felt so bad and embaressed when I was on my way to jaipur
with very little money in my pocket when was on midway i realised that i need to take out some money from atm
but later on i found that my card is blocked without any reason . Than i called customer care n they were so rude
they said somebody called us to block that card.... can some body tell me how can a bank block the card like this
when i told them to unlock my card they jst refused n hung up on me that pissd me off... again i called them i said send me
the recording i want to listn that who calld u they said its against company policy then i asked give me your address they refused
even they refused to give me their head office address and phone numbers..... I asked the name of that agent he staright away refused
then i told him about RTI Act ( RIGHT TO INFORMATION Act ) those guys dnt even knw what is RTI Act.They said go the bank ask
for a new card later on he told me his name he was Mr Paritosh dutt (team leader) . I am so angry becose of their behaviour their is no customer satisfaction at all ... I am calling them from rajisthan again and again
that plz unlock my card but no one was listing to me . i went to my bank they said talk to customer care n customer care says talk to bank . sir i work in a call centre and my shift timings are 6am to 4pm and its from monday to saturday
and banks works till 4 pm and if ill take a leave centre wil cut 700 ruppees from my account plz some body understand my condition i cant take out any money from my account even in emergrncy
... plz tel me what should i do its very irritating and i am feeling so helpless .... plz help me out from this i need cash very urgent
and i am so worried ...
plz reply asap... other wise i dnt have any option

TARUN CHAUDHARY
A/C NO. [protected]
PH NO. [protected]

I JATIN DUA S/O SH. SATISH DUA RESIDENCE OF CHARKHI DADRI, DISTT- BHIWANI (HARYANA) BEARING SAVING BANK A/C NO. [protected] IN
JVMGRR COLLEGE BANK CHARKHI DADRI (BHIWANI) HARYANA
I TRIED TO WITHDRWAL RUPEES FROM MY PNB ATM ON[protected], BUT NO CASH WERE AVAILABLE IN THE ATM. AFTER THAT RS. 10000/- (TEN THOUSAND BE DEBITED FROM MY ABOVE ACCOUNT.

REGARDING THIS I TALK TO COUSTMOR CARE NO. [protected] MY COMPLIANT NO. IS 24636408 DATED 29-1-10. NOW I NEED THE MONEY,

SO YOU ARE REQUESTED TO PLEASE LOOK IN TO THE MATTER AND
SOLVE MY PROBLUM AS SOON AS POSSIBLE.

THANKS

Dear customer care

My account no. is [protected] in Dehradun , Astely Hall Branch

i have not use this account for last 16-18 months now when i operated this account by ATM card this is only working for balance enquiry. when i go to money transaction its shown the your card is block.

Kindly solve my problem

With Regds,

Shailesh Kumar
[protected]

1. I am an A/C holder of joint SB A/C No [protected]. I have issued one cheque bearing machine No 448412 dated 25 Jan 2010 for Rs 46,000/- (Rupees forty six thousand only) in favour of Mr Rajvir Singh Syndicate Bank A/C No [protected] on 25 Jan 2010.

2. I received the msg from AM PNB through Mob No [protected] that “Dear customer you’re a/C No xxxxxxxxxxx9443 has been debited with Rs 46,000/- against cheque No 448412 for any enquiry contact – toll free-[protected]”. I checked from net banking and found that Name does not tally with whom, issued the cheque.

3. I issued the cheque in f/o Mr Rajvir Singh Syndicate Bank A/C No [protected] but as per net banking named as KAPUR SINGH, where it shown be RAJVIR SINGH.

4. May I request you to kindly rectify the facts and take action accordingly.






Account Holder
(Mr Balak Ram)
A/C No-[protected]
P-28/1 Ministry of Defence
DGQA Complex Badarpur
New delhi-110044

without intimation account freezed
Dear Sir,
Due to freeze of My A/c No. [protected] without any intimation by Lawrence Road Branch, Delhi-110034 the cheque no. 739356 amountng to Rs.2200/- has not been cleared, debited and another Rs.27000/- credited in my account timely, resulting to damage my reputation and the penalty.

therefore you are requested to initiate the action against the responsible employee or official of the concerned branch.
rgards
Brajeet Singh Chauhan
WZ 61 A Post Office Street
Naraina Village
New Delhi-110028
Mob. +91-[protected]

Dear sir,
1. I am holding a/c No-[protected] in Shastri Nagar Ghaziabad branch of Punjab national Bank.
2. On 24 Nov 09, at 10:50 AM i tried to transfer Rs 2000/- through atm
card no-[protected] of PNB from the ATM of Punjab NationalBank at
Kutubkhana at Bareilly. However the transaction
was declined due to transaction time out reason. On
24th November 09 when i checked my Account in PNB bank branch at,
Bareilly, the amount of RS 2000/- was shown as debited from the said ATM.
3. In view of above may i requested Punjab Natinal Bank to kindly credit Rs 2000/- back to
my account as soon as possible..
4. I even lodged my complaint with [protected]@pnb.co.in and complaint cell of PNB but no acknowledgement have been recieved from the Bank even on 11 April. What do i Do next.
Thanking you

Vijay Tandon

J-99 Shastri Nagar

Ghaziabad

Respected Sir,
I Shoaib Ansari holding an ATM card of PNB .A/C no. [protected] went for transaction on 1/24/10 (19:20) an found dat ATM was showing unsufficient balance bt i hv 2222.00 bt due to technical error it was shoing only 222.00 ..Sir please save me from da loss of this 2000.00 ruppees as iam jus a student n money problem is the big issue.Sir please save me...I will be very thankful to u,,,card no.0646..

THANK YOU......

I had applied for an Education Loan for my son's higher studies. It all started in the month of June 2009 when my admission to an Engg college in Kerala was materialising. When we approached a couple of banks locally, at Cochin, where we have been staying for 6 years (parents are both employed in Cochin), the bankers advised us that "since my ID Card/permanent address proof are in Palakkad address we must first approach the bankers there locally and if they reject the application for any reason, with their letter we can approach the Banks in Cochin".

Accordingly, we applied to Punjab National Bank (Manjapra Branch, Palakkad Dist). On 3.8.09 my son and myself went directly from Cochin to Manjapra to see the Manager and collect necessary forms. We were given 3 forms (1 application for my son + 2 confidential report forms for parents security/income details). We have shown the ENTIRE set of docs that we could produce, to the Manager (like copy of vote ID cards, ration card, income certificates, IT return, admission slip from College, letter from College showing 8 cemesters' expenses, receipts for advance payments made, etc.

The Manager said these documents were enough. Accordingly, after coming back to Cochin, we sent the completed forms with the supporting documents, photos, etc. on 5th Aug 09 to the said Branch (received by them on 8th Aug 09). Unfortunately, I suffered a severe heart attack on 7.8.09 and was admitted to hospital in Cochin, and subsequently had undergone heart surgery. After that, for about 30 days (till 14.9.2009) I was bedridden. During this period, we have not contacted the Bank to follow up for obvious reasons. On 14.9.09 when my father resumed his duties, he had called up the Branch Manager of PNB to check the status of our appliction. He then asked for some more documents. Next day we had sent it to him. Meanwhile, my father died and I was away from Cochin till 3rd Oct 09. When I came back, around 5.10.09 I called PNB Manager who in turn said there are some more documents required. (as I have shown my share of parental property, copy of same was required as one of the pending documents). This was complied with in about 2 days.

Finally, around 3rd week of November 09, we got confirmation from the BM of PNB that the loan has been sanctioned and that all 3 o[censored]s need to meet him for signing certain documents. We went during Nov end and signed the documents.

At this time, he said their Regional Office need a letter explaining why there is delay in submitting request for reimbursement of initial amounts paid to the College. As per their rules, bills dated beyond 3 months will not be reimbursed and hence this requirement. I wrote to them the fact that I had paid initial amounts to the tune of Rs. 2.50 lakhs including refundable deposit of 1.50 lakhs, and had submitted loan application on 8th Aug 09 and it was not my fault that they kept on asking us documents after documents for almost 3 months, and finally after 4 months confirmed sanction of the loan.

Sir, I just wanted to bring to the notice of the public and the Banking Ombudsman (who has not responded to my similar complaing, so far, even after about 3 weeks), the hardships faced by parents, whereas on the other hand the Government and Ministers proudly claim they have been helping the young Indians to get education. Just imagine the plight of mine had I borrowed those 2.50 lakhs to pay the initial amount, how much interest I would have paid so far. And, if it were someone who could not organize this much money, their son would have lost the opportunity of getting admission to higher studies! By the time the Banks process applications and disburse amount, the student would have already committed suicide.....

Please publish this in your website, and if possible take up this very seriously WITH ALL CONCERNED, INCLUDING BRINGING IT TO THE NOTICE OF THE PUBLIC THROUGH PRINT MEDIA.

Thanks & regards,
Rajakumar M A

If i use the PNB debit card for online Train Booking, but the card is not accepted they answering me your is card is not authorised
Please reply me ASAP

I made a payment of Rs 20430/- through my PNB debit Card at HDFC Account of Silky Resort Pvt Ld, Kalka, Zirakpur, Punjab (Terminal ID[protected] on 30.12.2009.

Due to some totaling error the sale was voided (Terminal ID[protected], Batch no- 000108, Invoice No-000241, APPR Code -618430, RREF[protected], but the amount is not credited back in my PNB Account (Account No-[protected] ) till date.

Please check in the matter and help me to resolve the same the VOID SALE Receipt is attached for your ref.

Dear Sir,

I am having a Current A/C with PUNJAB NATIONAL BANK, Bhadohi (UP) Branch in the name of M.K.Enterprises A/C No [protected].

I was in lucknow on[protected] and at @ 17:12, used my PNB ATM from ICICI BANKs ATM situated at VIDHAN SABHA MARG, LUCKNOW.
IN first attempted a withdrawal Rs. 15000., but due to poor server connection. Transaction was not done. Then in 2nd attempt i tried for Rs. 10000/- but the error was same as previous and amount of Rs 25000 was deducted from my A/C No [protected]. .

For this i have informed the ZONAL OFFICE OF PUNJAB NATIONAL BANK, at VIDHAN SABHA MARG, LUCKNOW, but ATM Manager told me that we r not responsible in this case you have to peruse from your Mother Branch(i.e Bhadohi). for this i have FAX the letter to Chief Manger Bhadohi branch on[protected], and second reminder was given with enclosure of previous FAX and photo copy of receipt along with claim form on 21-07-09 via Courier (DTDC).

Then on 23-07-09 Chief Manger Bhadohi branch replied that “your claim form has been send to our circle office for the crediting your Amount as desired”.

But im personally visiting the Chief Manger Bhadohi branch, and he is only assuring me that the Amount will be credited in you’re a/c but till not nothing fruitful has been done. Since then im not doing any transaction from my Account and my buisness is also suffering.

Sir please help me in this Regard as already this matter is pending since April 09.
I AM USING THIS AS MY LAST HOPE OF MY MONEY. I HAD A VERY BITTER EXPIRENCE WITH PNB BECAUSE OF NON CORDINATION OF THEIR STAFF.

Sir,
I have a A/c No. [protected] in the name of Ashok Kumar R/o b-97/2 st no 8 Bhajanpura, delhi. I have personally visited Bhajanpura Branch for the issuance of Cheque Book several time but every time they say it will reach your house, requisation slip was given on 01/12/2009 in bank. I made a complaint for this on [protected] on 12/01/2010 complaint No. is 23960463, but till date nothing has been done. It is very un-tolerable behaviour of the bank and poor service regarding a small work. I am a Doctor and without a cheque book the life is very difficult and loss in my profession. Pls look in this matter at the earliest. RGDS
Ashok Kumar

Respected Sir,
I am Jitesh Dembla & my Account No . [protected] Sir without giving any information they Blocked my Account and in between i have paid the payment to someone by Cheque and the cheque was dis honed. That person is ready to file suite against me in a respective court. And it was happened because of Rani Bagh Branch. Sir the main problem is that I am getting Pension from Haryana Government PPO No . 20627/F-HR Legally it should have to come till 25yrs of age & my DOB is[protected] but it come till Sept09 by mistake of your Rani Bagh branch Officer's. I don't Know anything about this rule & now they blocked my Account for recovery without any information. Sir please do something till tomorrow or I have File a case against the Punjab National Bank in Consumer court.


Thanks
Yours truly
Jitesh Dembla

(M) [protected]

hello sir myself Veer singh having a problem with my atm card , my son has given the wrong pin number in three attempts thats why my atm card is block please activate my atm card.

card no :- [protected]
bank :- PNB Dhampur
Name :- Veer singh

I completed all the formality related to opening of DMAT account on 28 oct 2009.
But my DMAT acount is not opened till now. I have done all the formality at lucknow Gomti nagar branch.
its near about 2 and half month but account is in pending condition.
i am unable to get the reason behind this.
is it the legal time duration to open the DMAT account.
when i go to bank then they are not giving me the reason.
even they call me one time" saying that one signature is remaining". so i go there and do the signature.
i talk to manager after than my form is accepted by concern department (it's all done on 12 december 2009). Even it is more then one month but my account is not open till now.
I think this is a bad response from PNB side. By doing this they can loose their customer.