[Resolved]  Poorvika Mobile, Vijayanagar, Velachery, Chennai — Caution to shoppers at poorvika mobiles, vijayanagar, velachery

Address:Chennai, Tamil Nadu

Dear all,

This is a caution to all who shop at poorvika mobile at vijaynagar, velachery, chennai.
I lost my blackberry charger and went to this shop to purchase one.
The sales guy gave me one and said it will cost me 550 rupees.
I purchased it and paid for using my debit card.
Just out of curiosity, i went to the bypass road mobile shop (New simple city, near tital eye+) and asked how much would the same charger cost me.
The guy said 300 rupees. I was a bit shocked and went back to poorvika to return the charger.
They were not willing to take it back.
They started justifying the price saying it was original, and sourced it through the "right channel" etc.
The guy was also saying that i have signed the debit card slip and so i cannot do anything (When i said i will talk to the bank to stop the txn - which is useless and not feasible anyways).

I am sharing this as a hard lesson that might help my fellow citizens. The amount is small but still i feel that this shop wala did not behave in a fair manner.

Thanks,
Rahul malhotra.
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Mar 14, 2017
Complaint marked as Resolved 
Verified Support
May 12, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Yes, I too had same kind of situation. The sales persons at Poorkia (pondicherry) are irresponsible and also behave like insulting the customers.

- Regards
Mohamed.
Yes, i too had a bad experince with poorvika mobiles.
Their vadapalani show room 100 feet road (chennai) sales guys are very worst in product knowledge of the products what thery are selling.
Actually day before yesterday i bought one samsund galaxy ace model mobile phone for Rs.11500/- ...
Actually i was intended to buy galaxy ace dual sim model only...
I just asked the sales persons what is the main major features difference between both the models...
They replied nothing sir just dual sim feature only.
Afterthat i turned back to office and checked the spec comparison between them.
i really shocked...
Galaxy ace dual sim model having internal 3gb storage and 512mb of Ram.the price diffrence between them is only 400. it costs around 11900 only...
Yesterday i went back to the show room and justified the differece and demanded for the dual sim model but they refused to give.I missed a best choice because of their lack of product knowledge..i


BE AWARE OF POORVIKA MOBILES FRIENDS...


VIGNESH R K
CHENNAI
[protected]
beware of Poorvika Mobile, Vijaynagar, Velachery, chennai,
They are like cheaters.. I charged 300 rs for scrache proof for mobile actally it is 150rs.. and also the sales man behavioral is not good.. he commenting at girls they are coming for purchase.. I they very poor in behaviours.. My advice is is pls don't go to that mobile store anymore..

Regards
Ganesh

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