[Resolved]  Poorvika Mobile World — Phone exchange controversy

Ir
I have exchanged my mobile phone (Nokia 2300 without the headphones and charger) on 8.3.2008 at poorvika mobile world old - 213 / new 170, kabilvasthu complex,
Purasawalkam high road, purasawalkam, chennai - 600 041.
For a new samsung c160 and they said that if i return my headphones and charger to them they will refund me rs 200 on the bill paid. So when i went and asked them on 24.3.2008, they are said that its been too late now and we cant give any money for them and harshed me with abusive words when i asked them that you dint inform me in the beginning of the purchase.
Ir they didn't inform me within how many days i should return those accessories so that they will refund me...
Ir please help...
Thank you
Harikrishna
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Mar 17, 2017
Complaint marked as Resolved 
Verified Support
May 12, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Poorvika Mobile World — No proper response about warranty and service centers.

I went to Poorvika mobiles, taramani for enquiring about the service centres as the phone I brought from Poorvika, taramani had problems with display.And the reponse from all the people at the outlet including the superviser was too bad.They were too arrogant and never gave proper reply.
you may contact - [protected] to resolve your issue

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