[Resolved]  Poorvika Mobiles, Kodambakkam — Avoidance of customers, ignored customers

Today dt. 04 july 2008, i purchased a nokia 1200 for rs. 1250.00. They assured warranty. The next half an hour i brought the set home, i found that the phone book contacts starting with the letter 'd' could not be accessed. I got 100% frustrated. They even never picked the phone. Finally the 5th time when the rep / salesman picked up, i shouted at him with my reasonable anger. I was asked to come to kodambakkam (Arcot road) poorvika showroom.

The salesman there blamed my sim card which is a bsnl. He said only bsnl sim cards face this problem, when that was not the fact. He tried avoiding me and my replacement request even though i had purchased it the same day, just 1 hour before.
After a great struggle, he agreed to replace the handset. Then the sales person started shouting at me, which is in no way, a customer respect or honour.

I would recommment people to buy mobiles, even in local retailers, never and never in poorvika. They are fraud, cheats and scoundrels.

For any clarifications, contact me
[protected] //[protected]
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Mar 17, 2017
Complaint marked as Resolved 
Verified Support
May 17, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Yes, I agree with you completely . They are selling duplicate parts. I was also a victim of Poorvika mobiles adambakkam. Never buy anything from them.

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    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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